—— Run into issues on CRIME Local? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. Sometimes, a weak co... ⇲
Fix: Check your iPhone settings to see if the app follows the system appearance. Go to Settings > Display & Brightness and toggle between Light a... ⇲
Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. Sometimes, s... ⇲
Fix: Ensure that you have granted the app permission to access your location. Go to Settings > Privacy > Location Services and check if the app i... ⇲
Fix: Check the app settings to see if there is an option to adjust the refresh frequency for crime incidents. If available, set it to a more freq... ⇲
Fix: If the search bar is not clearly indicating that a zip code can be entered, try tapping on the search bar to see if a placeholder text appea... ⇲
Fix: Try clearing the app's cache or data if the option is available in the app settings. This can sometimes resolve issues with links not functi... ⇲
Fix: First, try restarting your iPhone. This can resolve temporary glitches that may cause the app to fail to load. If the problem persists, un... ⇲
Fix: Check the App Store for any available updates for the app. Go to the App Store, tap on your profile icon, and scroll down to see if the app... ⇲
Fix: If you notice that reports are missing for specific areas, try zooming in on the map or adjusting the filters in the app settings to ensure... ⇲
Fix: Check the app's settings to see if there are options to filter the crime data by distance or location. Adjust these settings to focus on you... ⇲
Fix: Try restarting your iPhone to clear any temporary issues that may be preventing the app from opening. If the app still does not open, unin... ⇲
Fix: If you are trying to run the iPhone app on a Mac, ensure that you are using a Mac with Apple Silicon (M1 or later) that supports running iOS... ⇲