fix problems on Surf Air [iphone]

—— Run into issues on Surf Air? Get help pending when official support gets back to you!

Surf Air

Info:

company: Surf Airlines, Inc

: http://www.surfair.com

: www.surfair.com

Chat with our AI-based Surf Air Support

🛠️ Common Surf Air Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Surf Air fails to load on iOS 10

Fix: 1. Check for Updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are any updates availa... ⇲

Requires re-entering login credentials every time

Fix: 1. Check App Settings: Open the Surf Air app, go to Settings, and look for an option related to 'Stay Logged In' or 'Remember Me'. Ensure th... ⇲

Compatibility issue

No Android app available

Fix: 1. Use a Web Browser: Access Surf Air's services through a mobile web browser on your Android device. This can often provide similar functio... ⇲

Syncing issue

Refreshing flights is inconsistent

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Payments issue

Misleading membership fee requirement

Fix: 1. Review Membership Details: Go to the Surf Air website or app and carefully read the membership terms and conditions. This can clarify any... ⇲

Blackbird credits not transferred or reimbursed

Fix: 1. Check Account Status: Log into your Surf Air account and check if the Blackbird credits are visible. Sometimes, they may not appear immed... ⇲

UI issue

UI/UX has room for improvement

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its layout and features better. Sometimes, a little pr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.1%

Bad experience

9.9%

Neutral

0.0%

~ from our NLP analysis of 71 combined software ratings.

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Private Data Surf Air collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info