fix problems on Bizzabo [iphone]

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—— Run into issues on Bizzabo? Get help pending when official support gets back to you!

Bizzabo
Info:
company: Bizzabo Ltd.
: http://www.bizzabo.com/contact
: www.bizzabo.com
Chat with our AI-based Bizzabo Support
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UI issue

text overlaps in larger mode

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the slider to a smaller size to see if it resolves the ove... ⇲

agenda not visible after ticket purchase

Fix: 1. Refresh the app: Close the app completely and reopen it. Sometimes, the agenda may not load properly after a ticket purchase. 2. Log out... ⇲
 
Registration issue

infinite email verification loop

Fix: 1. Check your email: Ensure that you are checking the correct email account for the verification email. Look in your spam or junk folder as... ⇲

registration process issues

Fix: 1. Ensure correct information: Double-check that all the information you are entering is correct and matches the required format (e.g., emai... ⇲
 
Support issue

no contact number for support

Fix: 1. Use in-app support: Check if there is a help or support section within the app that may provide FAQs or chat support. 2. Visit the websit... ⇲
 
Compatibility issue

Bizzabo looks bad on iPad

Fix: 1. Use compatibility mode: If you are using the iPhone version on an iPad, try to run it in compatibility mode by adjusting the settings in... ⇲

limited functionality on older versions

Fix: 1. Update the app: Go to the App Store and check for updates to ensure you are using the latest version of Bizzabo, which may include new fe... ⇲

no iPad version

Fix: 1. Use the iPhone version on iPad: You can download the iPhone version of Bizzabo on your iPad and run it in compatibility mode. 2. Adjust d... ⇲
 
Video issue

video broadcast fails

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection, as poor connectivity can cause video broadcasts... ⇲
 
Bugs issue

duplicates in session listings

Fix: 1. Refresh the app: Close and reopen the app to see if the duplicates disappear after a refresh. 2. Log out and log back in: This can help r... ⇲
 
Updates issue

update issues during events

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is stable during the event. 2. Restart the... ⇲
 
Crashes issue

Bizzabo crashes offline

Fix: 1. Ensure you have the latest version: Go to the App Store and check for updates to ensure you are using the most stable version of the app.... ⇲
 
Customization issue

no hard copy generation option

Fix: 1. Use screenshot feature: Take screenshots of the relevant information in the app and print them out as a workaround. 2. Copy and paste: If... ⇲
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 what users are saying
Bad experience
61.2%

Good experience
36.4%

Neutral
2.4%

~ from our NLP analysis of 294 combined software ratings.

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 Private Data Bizzabo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics