—— Run into issues on FragranceNet? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the FragranceNet app and tap on it. If there's an opti... ⇲
Fix: 1. Update the app: Check the App Store for any available updates for the FragranceNet app. Keeping the app updated can fix bugs and improve... ⇲
Fix: 1. Check your spam/junk folder: Sometimes, confirmation emails can end up in the spam folder. Make sure to check there. OR 2. Verify your... ⇲
Fix: 1. Ensure you are logged in: Make sure you are logged into your account when adding items to your cart. If you are not logged in, items may... ⇲
Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can help sync your cart and account information... ⇲
Fix: 1. Double-check coupon validity: Ensure that the coupon is still valid and applicable to the items in your cart. Some coupons may have restr... ⇲
Fix: 1. Check your order status: Use the app to check the status of your order and see if there are any updates regarding delivery times. OR 2... ⇲
Fix: 1. Use the tracking link provided in your order confirmation email: This link often provides the most accurate tracking information. OR 2... ⇲
Fix: 1. Inspect the packaging upon arrival: If you receive a leaking bottle, take photos of the damage and the packaging for your records. OR... ⇲
Fix: 1. Check for app updates: Ensure that you have the latest version of the app, as new items may be added in updates. OR 2. Use the website... ⇲
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the Frag... ⇲
Fix: 1. Use the app's FAQ section: Check if the app has a help or FAQ section that can provide answers to common questions. OR 2. Reach out vi... ⇲
Fix: 1. Use the unsubscribe link: Check the bottom of any promotional email for an unsubscribe link and follow the instructions to opt out. OR... ⇲
Fix: 1. Use the cart as a temporary wishlist: Add items you are interested in to your cart and leave them there until you are ready to purchase.... ⇲
Fix: 1. Keep an eye on updates: Regularly check the app for any announcements regarding the introduction of a rewards program in the future. OR... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout to become more comfortable with it. OR 2. P... ⇲
Fix: 1. Close other apps: If you have multiple apps running in the background, close them to free up resources for the FragranceNet app. OR 2.... ⇲