fix problems on Go Fly [iphone]

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—— Run into issues on Go Fly ? Get help pending when official support gets back to you!

Go Fly for DJI Drones
Info:
company: UNIVERSAL REMOTE LABS COMPANY LIMITED
: http://uniremotelabs.com
: uniremotelabs.com
Chat with our AI-based Go Fly Support
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Glitches issue

Stuck gimbal issue

Fix: Manually reset the gimbal. Power off the drone, then power it back on while holding the gimbal calibration button (if available). This can h... ⇲
 
Gameplay issue

No control over altitude upon takeoff

Fix: Check the app settings for flight controls. Ensure that altitude control is enabled in the settings menu before takeoff. OR Calibrate the... ⇲
 
Compatibility issue

Incompatible with mini SE

Fix: Verify compatibility. Check the app's official documentation or website to confirm if the mini SE is supported. If not, consider using a dif... ⇲
 
UI issue

Land button does not function as go home button

Fix: Check the app settings. Go to the controls section in the app and ensure that the 'Land' button is set to function as 'Go Home' if that opti... ⇲

Deceptive app design

Fix: Familiarize yourself with the app layout. Spend some time exploring the app to understand its features and layout better, which may help mit... ⇲
 
Features issue

Waypoints function not available

Fix: Ensure that you are using the correct flight mode. Some flight modes may restrict waypoint functionality. Check the app settings for flight... ⇲

Limited features with subscription

Fix: Evaluate if the subscription features are worth the cost. List the features you need and compare them with what is offered in the subscripti... ⇲

Limited functionality

Fix: Explore all app features. Spend time navigating through the app to discover all available functionalities that may not be immediately obviou... ⇲

Go Fly removes features from drone

Fix: Check for firmware updates. Ensure your drone's firmware is up to date, as updates may restore or improve features. OR Review app setting... ⇲
 
Ads issue

Pushes for unnecessary subscription

Fix: Review the features included in the free version. Make sure you are aware of what is available without a subscription and utilize those feat... ⇲

Go Fly displays ads mid-flight

Fix: Check for an ad-free subscription option. Some apps offer a paid version that removes ads; consider upgrading if this is a significant issue... ⇲
 
Payments issue

Difficult refund process

Fix: Review the app store's refund policy. Familiarize yourself with the refund process for the app store you used to purchase the subscription o... ⇲

Deceptive cancellation process

Fix: Review the cancellation policy. Familiarize yourself with the cancellation terms in the app or on the app store to understand the process be... ⇲
 
Crashes issue

Go Fly shuts down immediately after opening

Fix: Clear the app cache. Go to your iPhone settings, find the Go Fly app, and clear its cache if that option is available. OR Reinstall the a... ⇲
 
Storage issue

Does not save videos/photos

Fix: Check storage permissions. Go to your iPhone settings, find the Go Fly app, and ensure it has permission to access your photos and videos.... ⇲
 
Support issue

Customer service is unresponsive

Fix: Utilize community forums. Look for user forums or social media groups where other users may share solutions or experiences. OR Check for... ⇲
 
Settings issue

No GPS location setting

Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Go... ⇲
 
Updates issue

Inability to install updates

Fix: Check your internet connection. Ensure you have a stable internet connection before attempting to download updates. OR Free up storage sp... ⇲
 
Battery issue

Battery drains quickly

Fix: Optimize battery settings. Check the app settings for any power-saving modes that can help extend battery life during use. OR Limit backg... ⇲
 
Network issue

Go Fly does not connect to drone

Fix: Ensure Bluetooth is enabled. Go to your iPhone settings and make sure Bluetooth is turned on before attempting to connect to the drone. OR... ⇲
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 what users are saying
Good experience
66.7%

Bad experience
29.0%

Neutral
4.3%

~ from our NLP analysis of 723 combined software ratings.

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 Private Data Go Fly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly Subscription: $69.99 Get Full Access For One Year
  2. Weekly Subscription: $7.99 Get Full Access For One Week
  3. Weekly Subscription: $8.99 Get Full Access For One Week
  4. Monthly Subscription: $14.99 Get Full Access For One Month
  5. One Time Payment : $79.99 All-Access Forever
  6. Yearly Subscription : $69.99 Full Access For One Year
  7. Weekly Subscription : $14.99 Full Access For 1 Week
  8. One Time Payment: $89.99 Get Full Access Forever
  9. Yearly Premium: $69.99 Pay only once every year