fix problems on 케이뱅크 (Kbank) [iphone]

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—— Run into issues on 케이뱅크 (Kbank)? Get help pending when official support gets back to you!

케이뱅크 (Kbank)
Info:
company: 케이뱅크
: http://www.kbanknow.com
: www.kbanknow.com
Chat with our AI-based 케이뱅크 (Kbank) Support
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Security issue

Inconvenient phone authentication

Fix: 1. Enable biometric authentication: If your iPhone supports Face ID or Touch ID, enable this feature in the Kbank app settings to streamline... ⇲

Difficulties with OTP password management

Fix: 1. Save OTPs securely: Use a password manager to store your OTPs securely, making it easier to access them when needed. 2. Enable notificat... ⇲
 
Compatibility issue

Limited international usability

Fix: 1. Check app settings: Go to the app settings and ensure that international transactions are enabled if the option is available. 2. Use a V... ⇲

Incompatibility with iPads

Fix: 1. Use the iPhone app on iPad: If you have an iPad, you can download the iPhone version of Kbank from the App Store and run it in compatibil... ⇲
 
Account issue

Issues with account verification

Fix: 1. Double-check your information: Ensure that all the information you provided during the verification process is accurate and matches your... ⇲
 
UI issue

Confusing app icon

Fix: 1. Change app icon settings: If the app allows customization, check the settings to see if you can change the app icon to something more rec... ⇲
 
Payments issue

High transfer limits requiring paperwork

Fix: 1. Review transfer limits: Check the app settings or help section to understand the transfer limits and the paperwork required. 2. Prepare... ⇲
 
Support issue

Lack of English support

Fix: 1. Change app language settings: If the app allows, change the language settings to English in the app settings. 2. Use translation apps: U... ⇲

Unresponsive customer service

Fix: 1. Use in-app support: Check if Kbank has an in-app support feature or FAQ section that can provide immediate assistance. 2. Try different... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Update the app: Ensure you have the latest version of Kbank installed, as updates often fix bugs that cause crashes. 2. Restart your dev... ⇲
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 what users are saying
Good experience
90.9%

Bad experience
7.3%

Neutral
1.7%

~ from our NLP analysis of 573 combined software ratings.

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 Private Data 케이뱅크 (Kbank) collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics
    • Other Data