fix problems on RØDE Capture [iphone]

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—— Run into issues on RØDE Capture? Get help pending when official support gets back to you!

RØDE Capture
Info:
company: RØDE Microphones
: https://en.rode.com/contact
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Camera issue

camera noisy at all levels

Fix: Try adjusting the lighting conditions in your recording environment. Poor lighting can cause the camera to increase ISO, leading to noise. U... ⇲

zoom quality poor

Fix: Instead of using digital zoom, try to physically move closer to your subject. This will maintain image quality better than zooming in digita... ⇲
 
Compatibility issue

does not support multitasking

Fix: To work around this limitation, consider using a secondary device for other tasks while recording with RØDE Capture on your iPhone. OR Pl... ⇲

incompatible with some microphones

Fix: Refer to the app's documentation for a list of compatible microphones. If your microphone is not listed, consider purchasing a compatible on... ⇲
 
Audio issue

audio fluctuates during recording

Fix: Check the microphone connection and ensure it is securely plugged in. Loose connections can cause audio fluctuations. OR Try using a diff... ⇲

inability to record audio without video

Fix: If you need to record audio only, consider using a different app designed specifically for audio recording, such as Voice Memos, which is bu... ⇲
 
Crashes issue

crashes with certain microphones

Fix: Check for compatibility of your microphone with RØDE Capture. Refer to the app's documentation or website for a list of compatible microphon... ⇲
 
Bugs issue

randomly stops recording

Fix: Ensure that your device has enough battery life before starting a recording session. Low battery can cause apps to behave unpredictably. O... ⇲

lost recordings

Fix: Regularly back up your recordings to a cloud service or your computer to prevent loss. Use iCloud Drive or another cloud storage solution.... ⇲
 
UI issue

interface cut off on some devices

Fix: Check for any available updates for RØDE Capture in the App Store, as updates may fix interface issues on certain devices. OR Try adjusti... ⇲

microphone access button unresponsive

Fix: Check the microphone permissions in Settings > Privacy > Microphone and ensure RØDE Capture is enabled. If it is, try restarting the app.... ⇲
 
Video issue

frame rate switches unexpectedly

Fix: Check the app settings to see if there is an option to lock the frame rate. If available, enable it to prevent automatic switching. OR En... ⇲
 
Settings issue

does not remember previous settings

Fix: After adjusting settings, make sure to save them before exiting the app. Look for a save or apply button in the settings menu. OR Conside... ⇲
 
Freezing issue

RØDE Capture stalls during recording

Fix: Ensure your device has sufficient storage space and memory. Clear out unnecessary files and apps to improve performance. OR Restart your... ⇲
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 what users are saying
Bad experience
46.7%

Good experience
42.2%

Neutral
11.1%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data RØDE Capture collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data