fix problems on Baseus [iphone]

—— Run into issues on Baseus? Get help pending when official support gets back to you!

Baseus

Info:

company: 深圳市倍思科技有限公司

: https://www.baseus.cn

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🛠️ Common Baseus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Guest mode is necessary for privacy

Fix: Check if the app has a privacy or guest mode feature in the settings. If available, enable it to restrict access to your personal data while... ⇲

Baseus does not show battery status of the case

Fix: Ensure that the app is updated to the latest version. Check the app store for any available updates and install them, as battery status feat... ⇲

Audio issue

No volume control for U2 pro headphones

Fix: Check the app settings to see if there is an option to enable volume control for connected headphones. If not, use the volume buttons on you... ⇲

Sound quality deteriorated after update

Fix: Check the app settings for any audio enhancements or equalizer settings that may have changed after the update. Adjust these settings to imp... ⇲

Network issue

Baseus fails to connect to earbuds

Fix: Ensure that Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try to reconnect the earbuds by selectin... ⇲

Difficulties connecting to Bluetooth

Fix: Ensure that your iPhone's Bluetooth is turned on and that the earbuds are in pairing mode. Go to Settings > Bluetooth and select the earbuds... ⇲

Baseus is unreliable and disconnects frequently

Fix: Check your Bluetooth connection and ensure that there are no obstructions between your iPhone and the earbuds. Move closer to the device to... ⇲

Baseus does not recognize connected devices

Fix: Ensure that the devices are properly charged and turned on. Restart both the app and the devices to refresh the connection. OR If the app... ⇲

Battery issue

Battery status not displayed for each bud

Fix: Check if the app has a feature to display individual battery statuses. If not, ensure that both earbuds are charged and properly connected t... ⇲

Updates issue

Latest update broke functionality

Fix: Check for any patches or minor updates that may have been released after the major update. Install these updates as they may fix bugs introd... ⇲

Privacy issue

Baseus collects excessive personal information

Fix: Review the app's privacy settings. Go to the app settings and look for options to limit data collection or opt-out of certain data sharing f... ⇲

Bugs issue

Baseus enters a loop when pairing

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the app off the scre... ⇲

Compatibility issue

Inconsistent performance with devices

Fix: Ensure that your iPhone and the app are both updated to the latest versions. Check for updates in the App Store and install any available up... ⇲

Baseus does not support certain models

Fix: Check the app's compatibility list on the app store or the developer's website to confirm if your device is supported. If not, consider usin... ⇲