—— Run into issues on JoyTrip? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Currently, JoyTrip does not support Picture in Picture (PiP) mode. As a workaround, you can use the split-screen feature on your iPhone. To... ⇲
Fix: Check your Wi-Fi settings to ensure that the network JoyTrip is trying to connect to is stable. Go to Settings > Wi-Fi, and make sure you ar... ⇲
Fix: If you need to flip the camera view, check if there is an option within the app settings to adjust the camera orientation. If not, you can t... ⇲
Fix: This issue may be caused by a weak Wi-Fi signal. Ensure that your device is within range of the Wi-Fi network. If the signal is weak, try mo... ⇲
Fix: Check your Wi-Fi connection by going to Settings > Wi-Fi and ensuring you are connected to the correct network. If you are connected but sti... ⇲
Fix: Ensure that the camera is powered on and in range of your iPhone. Go to Settings > Wi-Fi and look for the camera's Wi-Fi network. If it does... ⇲
Fix: To use mobile data while connected to the camera's Wi-Fi, you can enable 'Wi-Fi Assist'. Go to Settings > Cellular and scroll down to find '... ⇲
Fix: As a workaround, you can use a mobile hotspot instead of the camera's Wi-Fi. This way, you can connect your iPhone to the mobile hotspot and... ⇲