fix problems on LNER [iphone]

—— Run into issues on LNER ? Get help pending when official support gets back to you!

LNER | Train Times & Tickets

Info:

company: LNER

: https://www.lner.co.uk/customer-service/

: www.lner.co.uk

Chat with our AI-based LNER Support

🛠️ Common LNER Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to change itinerary after purchase

Fix: To change your itinerary after purchase, open the LNER app and navigate to the 'My Tickets' section. Select the ticket you wish to change. I... ⇲

Free wifi requires personal details

Fix: To use the free wifi without providing personal details, check if there is an option to use the wifi as a guest. Some networks allow limited... ⇲

Ads issue

Promotes questionable upgrade auction service

Fix: If you are uncomfortable with the upgrade auction service, simply avoid participating in it. Stick to the standard ticket purchasing options... ⇲

Support issue

Misleading developer responses

Fix: If you find developer responses to be misleading, consider checking the app's FAQ section or help center for more accurate information. This... ⇲

UI issue

Group discount not easily accessible

Fix: To find group discounts, navigate to the 'Group Travel' section on the LNER app or website. This section typically outlines the available di... ⇲

Promotions issue

Sign-up discount not clear

Fix: To clarify the sign-up discount, check the app's promotional section or the terms and conditions related to new user sign-ups. This informat... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

99.3%

Neutral

0.5%

Bad experience

0.2%

~ from our NLP analysis of 1,308 combined software ratings.

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Private Data LNER collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location