fix problems on Starmatch [iphone]

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—— Run into issues on Starmatch? Get help pending when official support gets back to you!

starmatch: chat with creators
Info:
company: iconic hearts holdings, inc.
: https://getsendit.com/safety/team
: iconichearts.com
Chat with our AI-based starmatch Support
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Privacy issue

Flirty and X-Rated content not disclosed

Fix: 1. Review app settings: Check if there are any content filters or parental controls within the app settings that you can enable to limit exp... ⇲

Fake profiles and AI-generated images

Fix: 1. Be cautious: Always be skeptical of profiles that seem too good to be true. Look for signs of authenticity, such as detailed profiles and... ⇲

Inappropriate content for younger users

Fix: 1. Enable parental controls: If the app has parental control features, enable them to restrict access to inappropriate content. 2. Monitor u... ⇲
 
Payments issue

Requires gems to unlock conversations

Fix: 1. Earn gems through activities: Check if the app offers ways to earn gems by completing tasks, participating in events, or watching ads. En... ⇲

Limited access without purchasing gems

Fix: 1. Explore free features: Familiarize yourself with the free features of the app and maximize their use. Participate in any free events or a... ⇲
 
Audio issue

Phone call feature not working

Fix: 1. Check permissions: Go to your iPhone Settings > Privacy > Microphone and ensure that StarMatch has permission to access your microphone.... ⇲

Inability to send audio messages

Fix: 1. Check permissions: Go to Settings > Privacy > Microphone and ensure StarMatch has permission to access your microphone. If not, toggle it... ⇲

Lack of emotional depth in voice responses

Fix: 1. Provide feedback: While not contacting developers, you can share your thoughts with other users in forums or communities to raise awarene... ⇲
 
Slow issue

Slow response time

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. Try switching to a different Wi-Fi network or us... ⇲
 
Glitches issue

Glitches during conversations

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Update the app: Check for updates in the App S... ⇲
 
Ads issue

Misleading advertising about app purpose

Fix: 1. Read reviews: Before using the app, read user reviews to get a better understanding of its actual purpose and functionality. This can hel... ⇲
 
UI issue

No clear AI rating feature

Fix: 1. Review app settings: Check if there are any settings related to content ratings or filters that you can adjust to better suit your prefer... ⇲

Difficult to navigate and understand app

Fix: 1. Explore tutorials: Look for any in-app tutorials or help sections that can guide you through the features and navigation of the app. 2. F... ⇲
 
Registration issue

Requires phone number for registration

Fix: 1. Use a secondary number: If privacy is a concern, consider using a secondary phone number or a temporary number service for registration.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.6%

Bad experience
16.0%

Neutral
3.4%

~ from our NLP analysis of 3,431 combined software ratings.

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 Private Data starmatch collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Starmatch Diamond Membership: $8.99 unlock all diamond features in starmatch
  2. starmatch item: $0.99 starmatch gem pack
  3. starmatch item: $4.99 starmatch gem pack
  4. starmatch item: $9.99 starmatch gem pack
  5. Starmatch Diamond Membership: $7.99 unlock all diamond features in starmatch
  6. Starmatch Diamond Membership: $4.99 unlock all diamond features in starmatch
  7. starmatch item: $19.99 starmatch gem pack
  8. Starmatch Diamond Membership: $5.99 unlock all diamond features in starmatch
  9. starmatch item: $49.99 starmatch gem pack
  10. starmatch item: $249.99 starmatch gem pack