fix problems on First Bus [iphone]

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First Bus
Info:
company: FirstGroup Plc
: https://www.firstbus.co.uk/
: www.firstbus.co.uk
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Updates issue

service changes not updated

Fix: 1. Manually check the service updates: Visit the First Bus website or social media pages for the latest service changes, as the app may not... ⇲

updates break existing features

Fix: 1. Reinstall the app: If an update breaks features, uninstall the app and reinstall it to see if that resolves the issue. OR 2. Check for... ⇲
 
Search issue

ticket prices not visible during search

Fix: 1. Check the ticket section: After searching for a bus, navigate to the ticket section manually to view prices instead of relying on the sea... ⇲
 
Registration issue

international phone numbers not accepted

Fix: 1. Use a local number: If possible, use a local phone number for registration or verification. This may help bypass the restriction on inter... ⇲

phone number format issues

Fix: 1. Double-check format: Ensure you are entering the phone number in the correct format as specified by the app. This usually includes the co... ⇲
 
Bugs issue

bus tracking not accurate

Fix: 1. Refresh tracking: Tap the refresh button on the tracking screen to get the latest location of the buses. Sometimes, the app may not updat... ⇲

buses often late or do not arrive

Fix: 1. Check real-time updates: Use the app to check for real-time updates on bus arrivals, as delays may be reported there. OR 2. Plan for d... ⇲

trip planning inaccuracies

Fix: 1. Verify routes manually: After planning a trip, cross-check the suggested route with a map app like Google Maps to ensure accuracy. OR... ⇲

bus times consistently wrong

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates may fix timing issues. OR 2. Verify with official sourc... ⇲

bugs present

Fix: 1. Report bugs: While you cannot contact developers, you can document the bugs and check if they are resolved in future updates by keeping t... ⇲
 
Account issue

repeated email verification requests

Fix: 1. Check your email settings: Ensure that your email provider is not blocking or filtering emails from the First Bus app. Add the sender to... ⇲
 
Network issue

back end server errors

Fix: 1. Restart the app: Close the app completely and reopen it to see if the error persists. This can sometimes resolve temporary server issues.... ⇲
 
UI issue

map cluttered with bus icons

Fix: 1. Zoom in/out: Use pinch gestures to zoom in or out on the map to reduce clutter and focus on specific areas. OR 2. Filter options: Look... ⇲

confusing layout

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for tutorials or help sections... ⇲
 
Syncing issue

saved routes inaccessible

Fix: 1. Check app settings: Go to the app settings and ensure that the saved routes feature is enabled. Sometimes, settings can be inadvertently... ⇲
 
Freezing issue

First Bus freezes

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on the F... ⇲
 
Crashes issue

First Bus crashes on iOS 8

Fix: 1. Update iOS: If possible, update your iPhone to a newer iOS version, as older versions may not be fully compatible with the latest app upd... ⇲
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 what users are saying
Good experience
94.5%

Neutral
3.5%

Bad experience
2.0%

~ from our NLP analysis of 1,770 combined software ratings.

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 Private Data First Bus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics