fix problems on QANDA [iphone]

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—— Run into issues on QANDA? Get help pending when official support gets back to you!

QANDA: AI Homework Assistant
Info:
company: Mathpresso
: https://qanda.ai
: qanda.ai
Chat with our AI-based QANDA Support
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Security issue

Scamming by teachers

Fix: Be cautious when interacting with teachers. Always verify their credentials and look for reviews or feedback from other users about their te... ⇲
 
Customization issue

Lack of drawing feature

Fix: As a workaround, use a separate drawing app to create your diagrams or illustrations, then take a screenshot and upload it to the QANDA app... ⇲
 
Bugs issue

Incorrect answers provided

Fix: Double-check the answers you receive by cross-referencing them with reliable sources such as textbooks or educational websites. This will he... ⇲

Inaccurate answers

Fix: When you receive an answer that seems incorrect, try to ask follow-up questions for clarification. This can sometimes lead to a more accurat... ⇲
 
Slow issue

Slow response from teachers

Fix: To mitigate slow responses, try to ask your questions during peak hours when more teachers are available. This can increase the likelihood o... ⇲
 
Ads issue

Too many ads

Fix: Check if the app offers a premium subscription or ad-free version. Upgrading can enhance your experience by removing ads altogether. OR I... ⇲
 
Payments issue

Coins not credited after purchase

Fix: First, check your internet connection and restart the app to see if the coins appear after a refresh. Sometimes, a simple restart can resolv... ⇲
 
Support issue

Rude support

Fix: If you encounter rude support, remain calm and professional in your communication. Clearly state your issue and ask for assistance in a poli... ⇲

Questions returned without proper help

Fix: When submitting questions, ensure they are clear and detailed. Providing context can help teachers understand your needs better and provide... ⇲

Teachers report hard questions

Fix: When submitting questions, try to simplify them or break them down into smaller parts. This can make it easier for teachers to provide assis... ⇲
 
Gameplay issue

Limited ways to earn coins

Fix: Explore all available features of the app, such as participating in community discussions or helping others with their questions, as these m... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.3%

Bad experience
32.5%

Neutral
4.2%

~ from our NLP analysis of 739 combined software ratings.

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 Private Data QANDA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Qanda extra coins: $0.99 Purchase additional Coins when you need more.
  2. Qanda Pro Membership: $5.99 20000 coin each month
  3. Qanda Basic Membership: $1.99 6000 coin each month
  4. QANDA Premium: $3.99 QANDA Premium
  5. Qanda Premium: $16.49 Qanda Premium
  6. QANDA Premium: $6.99 QANDA Premium
  7. QANDA Premium: $3.99 QANDA Premium
  8. Ad-free Membership: $1.29 Focus on studying without ads
  9. Monedas extra de Qanda: $1.99 Compra monedas extra para hacer más preguntas
  10. QANDA Premium: $1.99 QANDA Premium