fix problems on Jigsaw [iphone]

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—— Run into issues on Jigsaw? Get help pending when official support gets back to you!

Jigsaw® Dating
Info:
company: Jigsaw Dating Limited
: https://jigsaw.co/contact
: jigsaw.co
Chat with our AI-based Jigsaw Support
   Hello! How can I assist you?  

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Payments issue

Expired matches require payment for recovery

Fix: Keep track of your matches and prioritize messaging them before they expire. Set reminders for yourself to engage with matches regularly.... ⇲

Limited options for free users

Fix: Maximize the features available to free users by actively participating in the community and utilizing all free functionalities. OR Consi... ⇲
 
Bugs issue

Bugs prevent access to app functions

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Jigsaw® Dating, and check for updates. OR If the a... ⇲
 
Loading issue

Difficulties in refreshing the dating page

Fix: Try pulling down on the dating page to refresh it manually. This is a common gesture in many apps to reload content. OR Check your intern... ⇲
 
Account issue

Inability to delete account without false reason

Fix: Look for an option in the app settings under 'Account' or 'Privacy' that allows you to deactivate or delete your account. If you encounter a... ⇲
 
Ads issue

Misleading event attendance

Fix: Before attending an event, reach out to other users who are attending to confirm their participation. This can help you gauge the actual tur... ⇲
 
Security issue

High number of fake profiles or bots

Fix: Be cautious when interacting with new profiles. Look for signs of authenticity, such as detailed profiles and genuine photos. OR Report a... ⇲
 
UI issue

Poor user interface changes

Fix: Familiarize yourself with the new layout by exploring the app's features. Sometimes, changes can be navigated more easily with practice. O... ⇲

Excessive focus on photos

Fix: Enhance your profile by adding a well-written bio that highlights your interests and personality. This can help balance the focus on photos.... ⇲

Frustrating accidental passes on profiles

Fix: Take your time when swiping through profiles. Slow down your swiping motion to avoid accidental passes. OR If the app allows, adjust the... ⇲
 
Privacy issue

Lack of transparency in user experience

Fix: Engage with the community through forums or social media groups related to the app. This can provide insights and shared experiences from ot... ⇲

Unclear event organization and attendance ratios

Fix: Before attending an event, reach out to the organizers for more information about the expected attendance and event details. OR Look for... ⇲
 
Notifications issue

Inconsistent notifications for messages

Fix: Check your notification settings both in the app and on your device. Ensure that notifications are enabled for Jigsaw® Dating in your phone'... ⇲
 
Crashes issue

Jigsaw crashes during use

Fix: Make sure your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Clear the app... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.0%

Bad experience
13.2%

Neutral
5.8%

~ from our NLP analysis of 2,202 combined software ratings.

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 Private Data Jigsaw collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Subscription: $4.99 Access the full experience
  2. Subscription: $19.99 Access the full experience
  3. Premium 3 months: $49.99 Access the full Jigsaw experience
  4. Subscription: $9.99 Access the full experience
  5. Subscription: $15.99 Access the full experience
  6. Power-up: $4.99 Be seen by waaaay more people
  7. Jigsaw Premium 1 Year One time: $79.99 Access the full Jigsaw experience
  8. Subscription: $5.99 Access the full experience
  9. Subscription: $9.99 Access the full experience
  10. Subscription: $4.99 Access the full experience