fix problems on Travelers IntelliDrive [iphone]

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—— Run into issues on Travelers IntelliDrive? Get help pending when official support gets back to you!

Travelers IntelliDrive®
Info:
company: The Travelers Indemnity Company
: https://www.travelers.com/
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Gameplay issue

Unrealistic expectations for acceleration

Fix: Review the app's guidelines or tutorials to understand its expectations for acceleration. Practice gradual acceleration to meet these expect... ⇲

Difficult to use phone for navigation without penalties

Fix: To avoid penalties while using navigation, consider using a hands-free device or Bluetooth system to control navigation without touching you... ⇲

Lack of clarity on time of day penalties

Fix: Check the app's help section or FAQs for information on how time of day affects scoring. If this information is not available, keep a log of... ⇲

Requires excessive miles to be recorded

Fix: To accumulate miles more efficiently, consider combining errands or planning longer trips that allow you to log more miles in a single drive... ⇲

Difficult to maintain high score

Fix: Focus on improving specific driving behaviors that the app penalizes, such as hard braking and rapid acceleration. Set small, achievable goa... ⇲
 
Bugs issue

Travelers IntelliDrive does not register all drives

Fix: Ensure that the app has the necessary permissions to access your location at all times. Go to your iPhone's Settings > Privacy > Location Se... ⇲

False positives for distracted driving

Fix: To reduce false positives, ensure that you are not engaging in activities that could be misinterpreted as distracted driving, such as using... ⇲

Inconsistent event triggers

Fix: Monitor your driving behavior closely and take note of when events are triggered. This can help you identify specific driving patterns or co... ⇲

Travelers IntelliDrive flags safe driving behaviors as negative events

Fix: Review the app's scoring criteria to understand why certain safe behaviors are flagged. Adjust your driving style to align more closely with... ⇲
 
Privacy issue

Privacy concerns with data tracking

Fix: Review the app's privacy policy to understand what data is being collected and how it is used. You can also adjust your privacy settings on... ⇲
 
Feedback issue

Limited feedback on driving metrics

Fix: Explore the app's settings to see if there are options to enable more detailed feedback or reports on your driving metrics. Some apps have h... ⇲
 
Crashes issue

Travelers IntelliDrive crashes frequently

Fix: Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can lead to app cr... ⇲
 
Customization issue

No option to indicate another driver used the phone

Fix: Keep a log of your driving events and note when another driver used the phone. This can help you track instances where you were not at fault... ⇲
 
Support issue

Poor customer support regarding app functionality

Fix: Utilize online forums or community groups related to the app for peer support and troubleshooting tips. Other users may have experienced sim... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
6.1%

Neutral
1.8%

~ from our NLP analysis of 4,789 combined software ratings.

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 Private Data Travelers IntelliDrive collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics