fix problems on SimpliSafe Home Security App [iphone]

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—— Run into issues on SimpliSafe Home Security App? Get help pending when official support gets back to you!

SimpliSafe Home Security App
Info:
company: SimpliSafe Inc
: http://simplisafe.com
: simplisafe.com
Chat with our AI-based SimpliSafe Home Security App Support
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Login issue

Cannot stay logged in on multiple devices

Fix: 1. Log out of the SimpliSafe app on all devices. 2. Clear the app cache by going to Settings > General > iPhone Storage > SimpliSafe and sel... ⇲

Unexpected error when logging in

Fix: 1. Double-check your login credentials to ensure they are correct. 2. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
 
Camera issue

Limited camera viewing options

Fix: 1. Check the app settings to see if there are any options to adjust camera viewing preferences. 2. Ensure that your app is updated to the la... ⇲

Cumbersome process to reconnect cameras

Fix: 1. Ensure that your cameras are powered on and within range of your Wi-Fi network. 2. In the SimpliSafe app, go to the camera settings and s... ⇲

SimpliSafe Home Security App does not allow for simultaneous viewing of multiple events

Fix: 1. Check if there are any settings in the app that allow for multi-view or event viewing. 2. Ensure that your app is updated to the latest v... ⇲
 
Settings issue

Inability to control entry chimes at sensor level

Fix: 1. Open the SimpliSafe app and navigate to the settings for each sensor. 2. Look for options related to chimes or alerts and adjust them as... ⇲
 
Bugs issue

Issues with app functionality after power outages

Fix: 1. Restart your iPhone to refresh the app and clear any temporary issues. 2. Check if the SimpliSafe system itself is functioning properly b... ⇲
 
Account issue

Incorrect account information displayed in app

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check your account settings in the app to ensure all informati... ⇲
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 what users are saying
Good experience
97.6%

Neutral
1.5%

Bad experience
0.9%

~ from our NLP analysis of 323,191 combined software ratings.

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 Private Data SimpliSafe Home Security App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data