fix problems on Star Live [iphone]

—— Run into issues on Star Live? Get help pending when official support gets back to you!

Star Live - Live Streaming APP

Info:

company: INJOY TECHNOLOGY PTE. LTD.

: https://www.smartmedia.live/#/link

Chat with our AI-based Star Live Support

🛠️ Common Star Live Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Blank screen when choosing category

Fix: 1. Restart the App: Close the Star Live app completely by swiping it away from the app switcher. Reopen the app and try selecting a category... ⇲

No categories available to select

Fix: 1. Check Internet Connection: Ensure that your device is connected to the internet. A weak or unstable connection can prevent categories fro... ⇲

UI issue

Unable to go live without selecting a category

Fix: 1. Select a Default Category: If the app allows you to select a default category, do so. This may enable you to go live without needing to s... ⇲

Poor user experience

Fix: 1. Customize Settings: Go to the app settings and customize your experience. Adjust notifications, layout, and other preferences to make the... ⇲

Privacy issue

Loss of trust due to fake broadcasts

Fix: 1. Report Fake Broadcasts: Use the reporting feature within the app to report any fake broadcasts you encounter. This helps the app maintain... ⇲

Crashes issue

Star Live crashes during live streaming

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and check how much space is available. If storage is low, delete unnecessary a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

47.6%

Good experience

47.6%

Neutral

4.8%

~ from our NLP analysis of 21 combined software ratings.

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Private Data Star Live collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data

Cost of Subscriptions

5000 Gold: $99.99 5000
500 Gold: $9.99 500
100 Gold: $1.99 100
2000 Gold: $39.99 2000
50 Gold: $0.99 50
15 Gold: $0.99 15