fix problems on Watts [iphone]

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—— Run into issues on Watts? Get help pending when official support gets back to you!

Watts® Home
Info:
company: Watts Water Technologies
: https://watts.com/tekmarsupport
: www.watts.com
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UI issue

Primitive app interface

Fix: 1. Familiarize yourself with the app's layout by exploring all the tabs and settings. Sometimes, the interface may seem primitive but can be... ⇲

Watts does not rotate on iPad

Fix: 1. Check the orientation lock on your iPad. Swipe down from the top-right corner to access the Control Center and ensure that the orientatio... ⇲

Cannot see system heating status on main page

Fix: 1. Navigate to the settings or dashboard section of the app to see if there is an option to display the heating status on the main page. 2.... ⇲

Difficult to access all thermostat data

Fix: 1. Explore all sections of the app thoroughly, as some data may be located in different tabs or menus. 2. Check the app's help section or us... ⇲
 
Features issue

Limited functionality compared to competitors

Fix: 1. Review the app's features and see if there are any settings or options that you may not be utilizing. Sometimes, features are hidden in m... ⇲

Limited control over snow melt system

Fix: 1. Review the app settings to see if there are any options to adjust the snow melt system. 2. Check the user manual for the Watts Home devic... ⇲
 
Customization issue

Difficult to modify schedules

Fix: 1. Go to the scheduling section of the app and ensure you are in the correct mode (e.g., heating or cooling). 2. Try deleting existing sched... ⇲

Confusing scheduling options

Fix: 1. Review the app's help section or user manual for a guide on how to set up schedules correctly. 2. Try creating a simple schedule first to... ⇲

No easy override for guest control

Fix: 1. Check the app settings for any guest control options. Look for sections related to user management or guest access. 2. If no override opt... ⇲
 
Compatibility issue

No HomeKit integration

Fix: 1. Check if there are any updates available for the app that may include HomeKit integration. Go to the App Store and look for updates. 2. E... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check the notification settings on your iPhone. Go to Settings > Notifications > Watts Home and ensure that notifications are enabled. 2.... ⇲

No alerts for temperature range issues

Fix: 1. Check the app settings to see if there are options to enable temperature alerts. Look for sections related to alerts or notifications. 2.... ⇲
 
Privacy issue

Lack of privacy controls

Fix: 1. Review the app's privacy settings to see if there are any options to limit data sharing or control access. 2. Ensure that your iPhone's p... ⇲
 
Login issue

Requires constant re-sign in

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix login issues. 2. Check your iPhone's settings to see if there... ⇲

Infinite login loop issue

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, selecting Watts Home, and choosing 'Offload App'. This will clear... ⇲
 
Bugs issue

Local weather feature stopped working

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to the app settings and look for the local weather feature. Ensure that loca... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Check the app for any FAQs or troubleshooting guides that may help resolve your issue without needing to contact support. 2. Look for com... ⇲
 
Settings issue

Watts lacks basic alert settings

Fix: 1. Check the app settings to see if there are any options to enable alerts. Look for sections related to notifications or alerts. 2. If the... ⇲
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 what users are saying
Good experience
87.2%

Bad experience
7.7%

Neutral
5.1%

~ from our NLP analysis of 2,165 combined software ratings.

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 Private Data Watts collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • User Content