fix problems on Eversend [iphone]

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—— Run into issues on Eversend? Get help pending when official support gets back to you!

Eversend - the money app
Info:
company: Eversend
: https://eversend.co/
: www.eversend.co
Chat with our AI-based Eversend Support
   Hello! How can I assist you?  

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Payments issue

Delayed transactions

Fix: Check the transaction status in the app. Go to 'Transaction History' and see if there are any notes or alerts regarding the delay. Sometimes... ⇲

Pending transactions for extended periods

Fix: Check if the transaction requires additional verification. Sometimes, pending transactions are due to the app needing more information from... ⇲

High withdrawal fees

Fix: Review the fee structure in the app under 'Fees' or 'Pricing'. This will give you an idea of the costs associated with withdrawals and help... ⇲

Virtual cards not working

Fix: Ensure that your virtual card is activated. Go to 'Cards' in the app and check the status of your virtual card. If it is inactive, follow th... ⇲
 
Account issue

Account blocking without reason

Fix: Review the app's terms of service to ensure you have not inadvertently violated any policies. This can help you understand potential reasons... ⇲

Inadequate verification process

Fix: Ensure that you have provided all necessary documents for verification. Go to 'Account Verification' in the app settings and check if any do... ⇲
 
Bugs issue

Frequent balance errors

Fix: Log out of the app and log back in to refresh your account balance. This can sometimes resolve display issues. OR If the balance error pe... ⇲

Inconsistent exchange rates

Fix: Check the exchange rate settings in the app to ensure you are viewing the most current rates. Sometimes, rates can fluctuate based on market... ⇲
 
Support issue

Unresponsive to emails

Fix: Check your spam or junk folder to ensure that responses from Eversend are not being filtered out. Sometimes, important emails can be misclas... ⇲

Limited customer service contact options

Fix: Explore the app for any hidden support options, such as live chat or community forums, which may provide additional help. OR Utilize soci... ⇲
 
UI issue

Difficult to use interface

Fix: Familiarize yourself with the app by exploring the tutorial or help section. This can provide insights into navigating the interface more ef... ⇲
 
Privacy issue

Inability to delete personal information

Fix: Check the app settings under 'Privacy' or 'Account Settings' to see if there is an option to manage or delete personal information. OR If... ⇲
 
Syncing issue

Transaction history disappearing

Fix: Check if you have any filters applied in the transaction history section that may be hiding certain transactions. Reset any filters to view... ⇲
 
Crashes issue

Eversend crashes or fails to open

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Eversend, and check for updates. OR If the app con... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.3%

Bad experience
23.1%

Neutral
3.6%

~ from our NLP analysis of 671 combined software ratings.

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 Private Data Eversend collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics