fix problems on IDAStrader [iphone]

—— Run into issues on IDAStrader? Get help pending when official support gets back to you!

iDAStrader

Info:

company: DAS INC

: http://www.dastrader.com/DAS-Support.html

: www.dastrader.com

Chat with our AI-based iDAStrader Support

🛠️ Common iDAStrader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No sound for trade signal notifications

Fix: Check the app's notification settings: Go to your iPhone's Settings > Notifications > iDAStrader. Ensure that 'Allow Notifications' is enabl... ⇲

Cannot customize overview page

Fix: Explore the app settings: Open iDAStrader and look for any settings or preferences menu that might allow you to customize the overview page.... ⇲

UI issue

Lacks polish and user experience

Fix: Familiarize yourself with the app's features: Spend some time exploring the app to understand its layout and functionalities better. This ca... ⇲

Charts need improvement

Fix: Explore alternative charting tools: If the built-in charts do not meet your needs, consider using third-party charting apps that can integra... ⇲

Outdated UI

Fix: Check for updates: Ensure you are using the latest version of the app, as UI improvements may be included in updates. Go to the App Store an... ⇲

Difficult order management

Fix: Familiarize yourself with the order management features: Spend some time exploring the order management section of the app to understand how... ⇲

Security issue

No face ID unlock option

Fix: Check for updates: Ensure that you have the latest version of iDAStrader installed, as new features like Face ID may be added in updates. Go... ⇲

Compatibility issue

No iPad version available

Fix: Use the iPhone version on your iPad: You can download the iPhone version of iDAStrader on your iPad. It will run in compatibility mode, alth... ⇲

Problems selecting orders after iOS update

Fix: Restart your device: Sometimes, a simple restart can resolve issues that arise after an iOS update. Turn off your iPhone and then turn it ba... ⇲

Syncing issue

Slow to update holdings from background

Fix: Check your background app refresh settings: Go to Settings > General > Background App Refresh and ensure it is enabled for iDAStrader. This... ⇲

Requires re-login frequently

Fix: Check for app updates: Ensure you are using the latest version of the app, as updates may address login issues. Go to the App Store and chec... ⇲

Inconsistent login sessions

Fix: Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to login issues. Try switching b... ⇲

Bugs issue

Interface is buggy

Fix: Restart the app: Close iDAStrader completely and then reopen it. This can sometimes resolve temporary bugs. OR If issues persist, try uni... ⇲

Portfolio value calculation issues after market close

Fix: Check for updates: Ensure you have the latest version of the app, as updates may fix calculation issues. Go to the App Store and check for u... ⇲

Freezing issue

iDAStrader freezes often

Fix: Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on iDAStrader to close it. Then... ⇲

Registration issue

Requires firm and port ID for setup

Fix: Gather the necessary information: Before setting up the app, ensure you have your firm and port ID ready. This information is typically prov... ⇲