Fix Aura Frames errors on iphone

Experiencing issues? Solve common Aura Frames problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
UI
Photos often cropped incorrectly

🛠️ 1. Before uploading, edit your photos in the Photos app. 2. Use the crop tool to adjust the aspect r... show fix »
Inconsistent photo display order

🛠️ 1. Manually arrange the photos in the order you want them to display in the Aura Frames app. 2. Chec... show fix »
Limited functionality for vertical photos

🛠️ 1. Edit your vertical photos in the Photos app to create a collage or add borders that fit the frame... show fix »
 
Customization
Limited options for photo display timing

🛠️ 1. Open the Aura Frames app and go to the settings for your frame. 2. Look for a 'Display Settings'... show fix »
Inability to sort photos by various criteria

🛠️ 1. Organize your photos in the Photos app by date, location, or other criteria. 2. Upload the organi... show fix »
 
Video
No option to loop videos

🛠️ 1. Use a video editing app on your iPhone to create a looped version of your video before uploading... show fix »
Limited options for video playback

🛠️ 1. Edit your videos to create shorter clips that fit the playback options available in Aura Frames.... show fix »
 
Privacy
Lack of privacy controls for shared frames

🛠️ 1. Review the sharing settings in the Aura Frames app. 2. Limit access to only trusted users by shar... show fix »
 
Network
Difficulties with WiFi connectivity

🛠️ 1. Ensure your WiFi network is stable and that your iPhone is connected to the same network. 2. Rest... show fix »
 
Uploads
Redundant processes in photo uploading

🛠️ 1. Instead of uploading photos one by one, select multiple photos at once in the Aura Frames app. 2.... show fix »
No bulk selection for photo uploads

🛠️ 1. Use the Photos app to create an album with all the photos you want to upload. 2. In the Aura Fram... show fix »
 
Settings
No option to auto-delete photos after a set time

🛠️ 1. Manually review and delete photos from the Aura Frames app periodically. Set a reminder on your i... show fix »
No option to adjust frame brightness

🛠️ 1. Check if your frame has a physical brightness control. If not, consider placing the frame in a lo... show fix »
Cumbersome process for inviting multiple users

🛠️ 1. Create a group chat or email thread to send out invitations to multiple users at once, rather tha... show fix »
 
Notifications
Frequent notifications to share entire photo library

🛠️ 1. Go to the settings of the Aura Frames app and look for notification settings. 2. Disable notifica... show fix »
 
Permissions
No admin control for photo management

🛠️ 1. Regularly review and manage the photos uploaded to the frame. Set a schedule to check and update... show fix »
 
Slow
Slow response time for remote features

🛠️ 1. Ensure your WiFi connection is strong and stable. 2. Restart the Aura Frame and your router to im... show fix »
 
Bugs
App does not recognize duplicate photos

🛠️ 1. Manually check for duplicates in your Photos app before uploading. Use the 'Albums' feature to he... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Aura Home, Inc.
Email:
  https://auraframes.com/help
Website:
🌐 auraframes.com
Terms/Privacy:
⚔️ https://auraframes.com/privacy
 Switch to these Alternatives:
Mpix: Prints and Photo Books
Baby Notebook - Photo Book
Keepsake Frames
Mixbook: Photo Book Creator
Skylight App
Campanion
Chatbooks Family Photo Albums
Shutterfly: Prints Cards Gifts
VPhoto
Vision Camera

 Private Data Aura Frames collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
96.1%

Negative experience
2.6%

Neutral
1.3%

~ from our NLP analysis of 13,448 combined software ratings.