—— Run into issues on EVENTIM DE? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent multiple accounts from being created with the same email, ensure that you are logging in with the correct credentials. If you sus... ⇲
Fix: If you find the password rules too strict, try creating a password that meets all the requirements. A good strategy is to use a combination... ⇲
Fix: Double-check the format of the phone number you are entering. Ensure that you are including the correct country code and that there are no e... ⇲
Fix: If you cannot find your purchased events, first check your email for confirmation messages from EVENTIM DE. These emails usually contain det... ⇲
Fix: Ensure that the credit card you are using is valid and has not expired. Check that you are entering the card number, expiration date, and CV... ⇲
Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. If you are... ⇲
Fix: If you find the app to be web-based and not functioning as a native app, try accessing the website directly through your browser. This may p... ⇲
Fix: If the app does not support Passbook (now known as Apple Wallet), you can manually add your tickets to Apple Wallet by taking a screenshot o... ⇲