fix problems on Firstrade [iphone]

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—— Run into issues on Firstrade? Get help pending when official support gets back to you!

Firstrade: Invest & Trade
Info:
company: Firstrade Securities Inc.
: http://www.firstrade.com
Chat with our AI-based Firstrade Support
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Downloads issue

limited offline functionality

Fix: 1. Download necessary data: Before going offline, ensure you have downloaded any reports or data you may need. Check if the app allows you t... ⇲
 
Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for updates for Firstrade. Developers often release updates to fix bugs that cause crashes.... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize in-app resources: Check if the Firstrade app has a help or FAQ section that can provide answers to common questions. 2. Use commu... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Firstrade and ensure that notifications are enabled. Adjust the settings to... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check for updates: Ensure your iPhone is running the latest iOS version, as compatibility issues can arise with older versions. Go to Set... ⇲
 
UI issue

cluttered user interface

Fix: 1. Customize your dashboard: Check if the app allows you to customize the layout or which widgets are displayed. Simplifying your view can h... ⇲
 
Customization issue

lack of customization options

Fix: 1. Provide feedback within the app: While you cannot contact developers, you can often find a feedback option within the app to suggest feat... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Firstrade. This can help reduce battery... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
4.0%

Neutral
2.8%

~ from our NLP analysis of 6,639 combined software ratings.

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 Private Data Firstrade collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics