fix problems on Ridwell [iphone]

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—— Run into issues on Ridwell? Get help pending when official support gets back to you!

Ridwell
Info:
company: Ridwell, Inc.
: https://questions.ridwell.com/
: www.ridwell.com
Chat with our AI-based Ridwell Support
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Bugs issue

Inconsistent bag delivery

Fix: Check the app for any notifications regarding bag delivery schedules. If you haven’t received your bags, you can request a new delivery thro... ⇲

Ridwell does not track missed pickups

Fix: Keep a personal log of your scheduled pickups and any missed ones. This can help you identify patterns and report them through the app’s sup... ⇲
 
Payments issue

Extra charges for free items

Fix: Review the app’s pricing structure and item eligibility to ensure you are not mistakenly including items that incur charges. Make a list of... ⇲
 
Network issue

Lack of driver communication

Fix: Use the app to check if there is a messaging feature to communicate with your driver. If not, ensure you have provided accurate contact info... ⇲
 
Settings issue

Ridwell requires opting in for pickups

Fix: Make sure to regularly check the app settings to ensure you are opted in for pickups. You can do this by navigating to the settings menu and... ⇲
 
Support issue

Delayed customer support responses

Fix: Utilize the app’s FAQ section for common issues, which may provide immediate answers without needing to wait for support. OR If you need... ⇲
 
Notifications issue

Limited notification for special categories

Fix: Check the app settings to see if there are options to enable notifications for special categories. Make sure notifications are turned on for... ⇲
 
UI issue

Confusing pricing structure

Fix: Take time to review the pricing section in the app thoroughly. Make a list of items and their associated costs to better understand the pric... ⇲
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 what users are saying
Good experience
98.2%

Neutral
1.1%

Bad experience
0.7%

~ from our NLP analysis of 5,976 combined software ratings.

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 Private Data Ridwell collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data