fix problems on S&T [iphone]

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S&T Mobile Banking
Info:
company: S&T Bank
: http://www.stbank.com/Content/KeyContacts.aspx
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Security issue

Facial recognition fails

Fix: Check if your facial recognition settings are enabled correctly. Go to Settings > Face ID & Passcode and ensure that the app is allowed to u... ⇲

Requires constant password changes

Fix: Check if the app has an option to remember your password or if you can adjust security settings to reduce the frequency of required changes.... ⇲
 
Payments issue

Limited bill pay functions

Fix: Review the app's bill pay section to ensure you are utilizing all available features. Sometimes, options may be hidden under different tabs... ⇲

Poor mobile deposit functionality

Fix: Make sure you are following the app's guidelines for mobile deposits, such as ensuring the check is properly endorsed and that you are captu... ⇲

No external bank transfers

Fix: Check if the app has an option for linking external accounts. This may be found under the transfer or settings section. If not, consider usi... ⇲

Inability to schedule payments on weekends

Fix: If the app does not allow scheduling on weekends, try scheduling payments for the next available business day. This can usually be done by s... ⇲

High overdraft fees

Fix: Review your account settings to see if you can set up overdraft protection or alerts that notify you when your balance is low, helping you a... ⇲

Limited daily deposit limits

Fix: Check the app's terms for deposit limits and see if there are options to request an increase. This may involve contacting customer service t... ⇲
 
Search issue

Search function for payments is limited

Fix: Try using specific keywords or filters when searching for payments. If the app allows you to filter by date or amount, use these options to... ⇲
 
Login issue

Login issues

Fix: Double-check that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature... ⇲
 
Account issue

Inconsistent password saving

Fix: Ensure that your device's password autofill settings are enabled. Go to Settings > Passwords and check if the app is listed there. If not, y... ⇲
 
UI issue

Difficult to read text after update

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. You can also enable Bold Text in the same menu... ⇲

Inability to view transaction history clearly

Fix: Explore the app's settings to see if there are options to customize how transaction history is displayed, such as sorting or filtering by da... ⇲
 
Network issue

Frequent app downtime

Fix: Check the bank's website or social media for any announcements regarding maintenance or outages. This can help you determine if the downtime... ⇲

VPN issues prevent app usage

Fix: Try disabling your VPN temporarily to see if that resolves the issue. Some banking apps may not function properly when a VPN is active due t... ⇲
 
Glitches issue

Glitches and bugs

Fix: Regularly update the app to the latest version, as updates often include bug fixes. Go to the App Store, search for the app, and tap 'Update... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
2.6%

Neutral
2.3%

~ from our NLP analysis of 10,777 combined software ratings.

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 Private Data S&T collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics
    • Other Data