fix problems on T. Rowe Price Personal [iphone]

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T. Rowe Price Personal®
Info:
company: T. Rowe Price
: http://corporate.troweprice.com/ccw/home/contactUs/technicalAssistance.do
: corporate.troweprice.com
Chat with our AI-based T. Rowe Price Personal Support
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UI issue
No breakdown of 401k growth

Fix: Check if there is a specific section in the app dedicated to retirement accounts or 401k plans. This may provide a summary or breakdown of y... ⇲
T. Rowe Price Personal lacks user-friendly features

Fix: Explore the app's help section or user guide to better understand its features and how to navigate them effectively. OR Consider providin... ⇲
 
Compatibility issue
No Face ID support

Fix: Check the app settings to see if there is an option to enable biometric login. If Face ID is not available, you may need to use a passcode i... ⇲
Limited information compared to website

Fix: Use the app for quick access to your account and basic functions, but rely on the website for more detailed information and research tools.... ⇲
 
Bugs issue
Basic functionality

Fix: Familiarize yourself with the app's features by exploring the menus and options available. Sometimes, basic functionality can be enhanced by... ⇲
Historical graphs do not work

Fix: Try refreshing the app or logging out and back in to see if this resolves the issue with the historical graphs. OR If the graphs are stil... ⇲
 
Updates issue
Funds update only at midnight

Fix: Plan your app usage around the update schedule. If you need real-time data, consider checking the website for the most current information d... ⇲
 
Crashes issue
T. Rowe Price Personal crashes after login

Fix: Try clearing the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if available. This can... ⇲
 
Loading issue
Activity tab does not load

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent the activity tab from loading properly. OR Try closi... ⇲
 
Account issue
Inaccurate account balance history

Fix: Verify your account balance by cross-referencing it with your recent transactions or statements from the website. This can help identify dis... ⇲
 
Login issue
Biometric login issues

Fix: Ensure that your device's Face ID or Touch ID settings are correctly configured. Go to your iPhone settings, select 'Face ID & Passcode' or... ⇲
 
Features issue
No ability to trade stocks via app

Fix: If trading is essential, consider using the T. Rowe Price website for trading options, as it may offer more functionality than the app. OR... ⇲
No dividend reinvestment option

Fix: Check your account settings to see if there is an option to enable dividend reinvestment. This may be found under account preferences or inv... ⇲
 
Installation issue
Need to reinstall app after password change

Fix: After changing your password, try logging out of the app and then logging back in before considering a reinstall. This may resolve the issue... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
3.9%

Neutral
3.8%

~ from our NLP analysis of 22,782 combined software ratings.

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 Private Data T. Rowe Price Personal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics