fix problems on TruuBlue Dating App [iphone]

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—— Run into issues on TruuBlue Dating App? Get help pending when official support gets back to you!

TruuBlue Dating App
Info:
company: TruuBlue
: https://www.truublue.com/terms
Chat with our AI-based TruuBlue Dating App Support
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Crashes issue

Frequent crashes

Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that may cause crashes. Go to... ⇲
 
Messages issue

Inconsistent message delivery

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. Also, ensure that... ⇲
 
Notifications issue

Inconsistent notifications

Fix: Verify that notifications are enabled for TruuBlue. Go to Settings > Notifications > TruuBlue and ensure that 'Allow Notifications' is turne... ⇲
 
Security issue

High number of spam/scam accounts

Fix: Use the app's reporting feature to report any spam or scam accounts you encounter. This helps improve the community and may lead to the remo... ⇲

Fake profiles prevalent

Fix: Be vigilant when reviewing profiles. Look for signs of authenticity, such as multiple photos and detailed descriptions. If you suspect a pro... ⇲
 
Settings issue

Distance filter not functioning properly

Fix: Check your location settings to ensure they are accurate. Go to Settings > Privacy > Location Services and make sure TruuBlue is set to 'Whi... ⇲

Age filter not strictly enforced

Fix: When setting your age preferences, double-check that you have selected the correct age range. Sometimes, the app may not enforce filters str... ⇲
 
Support issue

No customer support

Fix: Look for a help or FAQ section within the app that may provide answers to common issues. This can often be found in the app's settings or pr... ⇲
 
Privacy issue

No option to delete user data

Fix: If you want to delete your account, look for an option in the app's settings under 'Account' or 'Privacy'. There may be an option to deactiv... ⇲
 
Gameplay issue

Limited user base leading to few matches

Fix: Expand your search criteria to include a wider range of distances or age groups. This can help increase the number of potential matches you... ⇲

TruuBlue Dating App runs out of users quickly

Fix: Consider adjusting your search parameters to include a wider radius or different age groups to find more potential matches. OR Engage wit... ⇲
 
Customization issue

Poorly written or vague profile answers

Fix: When creating or editing your profile, take the time to provide detailed and thoughtful answers. This not only helps others understand you b... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
63.6%

Bad experience
29.5%

Neutral
6.8%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data TruuBlue Dating App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. 1 Month: $39.99 Purchase this one month subscription.
  2. 4 Ultra Likes: $11.99 Ultra likes
  3. 2 TruuBoosts: $15.99 Boost your profile
  4. 12 Ultra Likes: $29.99 Ultra likes
  5. 30 TruuBoosts: $89.99 Boost your profile
  6. 30 Ultra Likes: $59.99 Ultra Likes
  7. 12 Months: $214.99 Purchase 12 months subscription
  8. 6 Months: $149.99 Purchase this 6 months subscription.
  9. 10 TruuBoosts: $59.99 Boost your profile