fix problems on Storytell [iphone]

—— Run into issues on Storytell? Get help pending when official support gets back to you!

Storytell: AI for Instagram

Info:

company: Timur Khairullin

: http://instagram.com/storytellai.app/

Chat with our AI-based Storytell Support

🛠️ Common Storytell Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to upload photos

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Unable to upload videos

Fix: 1. Check video format: Ensure that the video you are trying to upload is in a supported format (e.g., MP4). If not, convert it using a video... ⇲

Freezing issue

Storytell freezes during use

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then swipe up on Storyt... ⇲

Slow issue

Slow performance

Fix: 1. Restart your iPhone: A simple restart can help clear temporary files and improve performance. 2. Check for updates: Ensure both the app... ⇲

Crashes issue

Crashes unexpectedly

Fix: 1. Update the app: Check for updates in the App Store, as developers often release patches for stability issues. 2. Reinstall the app: Dele... ⇲

UI issue

Poor user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, user interfaces can be confusing a... ⇲

Bugs issue

Limited functionality

Fix: 1. Explore all features: Make sure you are aware of all the features available in the app. Check the settings and help sections for any hidd... ⇲

Notifications issue

Inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Storytell and ensure that notifications are enabled. Adjust the settings to... ⇲