fix problems on Tovala [iphone]

—— Run into issues on Tovala? Get help pending when official support gets back to you!

Tovala

Info:

company: Maestro Food Co

: http://support.tovala.com

: tovala.com

Chat with our AI-based Tovala Support

🛠️ Common Tovala Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Tovala frequently requires updates

Fix: Ensure that your iPhone is set to automatically update apps. Go to Settings > App Store and toggle on 'App Updates'. This will help keep the... ⇲

Tovala crashes or freezes

Fix: Try force quitting the app. Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to see... ⇲

Settings issue

Inability to save favorite recipes

Fix: Check if you are logged into your account. Sometimes, being logged out can prevent saving favorites. Log in and try saving the recipe again.... ⇲

UI issue

Difficulty selecting meals due to interface issues

Fix: Try adjusting your screen orientation. Sometimes, switching between portrait and landscape modes can help with interface issues. Rotate your... ⇲

Forced to order multiple meals of the same type

Fix: Check if there is an option to customize your order quantity. Look for a 'Customize' or 'Edit' button when selecting meals to adjust the num... ⇲

Customization issue

Custom cooking times reset to steam

Fix: After setting a custom cooking time, ensure you save the settings before navigating away from the screen. Look for a 'Save' button or simila... ⇲

Limited options for dietary restrictions

Fix: Explore the app's filters or settings to see if there are options to customize meal selections based on dietary needs. Adjust these settings... ⇲

Notifications issue

No sound notifications for meal completion

Fix: Check your iPhone's sound settings. Go to Settings > Sounds & Haptics and ensure that the volume is turned up and that 'Silent Mode' is off.... ⇲

Camera issue

Issues with barcode scanning for custom recipes

Fix: Ensure that the camera lens is clean and unobstructed. Wipe the lens gently with a soft cloth and try scanning again. OR If scanning fail... ⇲

Updates issue

Missing reviews after app updates

Fix: Check if the reviews are hidden due to a filter. Look for any filter settings in the app that might be hiding certain reviews and adjust the... ⇲

Network issue

Inconsistent delivery tracking

Fix: Ensure that your app is updated to the latest version, as updates may fix tracking issues. Check the App Store for any available updates.... ⇲

Support issue

Poor customer service response

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often provide quicker solutions than waiting for c... ⇲

Slow issue

Tovala performance slows with added content

Fix: Clear the app's cache if possible. Go to Settings > Tovala and look for an option to clear cache or data, which can help improve performance... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Neutral

3.0%

Bad experience

2.4%

~ from our NLP analysis of 11,764 combined software ratings.

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Private Data Tovala collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics