fix problems on Verizon Family Companion [iphone]

​

—— Run into issues on Verizon Family Companion? Get help pending when official support gets back to you!

Verizon Family Companion
Info:
company: Verizon Wireless
: https://www.verizonwireless.com/support/how-to-use-verizon-smart-family/#pair-companion-app
: vzw.com
Chat with our AI-based Verizon Family Companion Support
   Hello! How can I assist you?  

characters left:
 
Permissions issue

blocks access to social media

Fix: Access the app settings and look for the social media restrictions section. Disable any blocks on specific social media platforms that you w... ⇲

limits texting and calling capabilities

Fix: In the app settings, navigate to the communication limits section and adjust the settings to allow for more texting and calling capabilities... ⇲

blocks emergency contact numbers

Fix: Review the app's contact restrictions settings. Ensure that emergency contacts are not included in the blocked list. Adjust the settings to... ⇲

overly controlling features

Fix: Review the app's settings and adjust the control features to a more balanced level. Allow your child some autonomy by disabling features tha... ⇲

restricts app downloads without permission

Fix: Change the app download settings in the Verizon Family Companion app. Navigate to the app management section and adjust the permissions to a... ⇲
 
Privacy issue

invasive tracking of location and activity

Fix: Adjust the location tracking settings in the app. Go to the settings menu and look for location tracking options. You can set it to only tra... ⇲

creates trust issues between parents and children

Fix: Engage in open discussions with your child about the purpose of the app and its features. Encourage them to express their feelings about the... ⇲

causes anxiety and mental health issues

Fix: Encourage open communication about feelings related to the app's monitoring. Regularly check in with your child to discuss their mental heal... ⇲

ruins relationships with friends and family

Fix: Discuss the app's impact on your child's social life and relationships. Work together to find a balance that allows for healthy communicatio... ⇲

does not allow for privacy

Fix: Adjust the privacy settings within the app to allow for more personal space. Look for options that limit the amount of information shared wi... ⇲

creates feelings of being constantly monitored

Fix: Reassess the level of monitoring in the app. Disable features that track every action and focus on key areas that require oversight, allowin... ⇲
 
Bugs issue

causes data problems and phone malfunctions

Fix: Clear the app cache and data. Go to your iPhone settings, find the Verizon Family Companion app, and select 'Clear Cache' or 'Delete App Dat... ⇲

shuts down phone at inconvenient times

Fix: Check for any scheduled settings within the app that may be causing the phone to shut down. Disable any features that automatically turn off... ⇲
 
UI issue

difficult to navigate interface

Fix: Familiarize yourself with the app by exploring its features. Take notes on where specific settings are located to make navigation easier in... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
94.9%

Good experience
4.1%

Neutral
0.9%

~ from our NLP analysis of 17,033 combined software ratings.

 Switch to these Alternatives:
Kids App Qustodio
Parental Control App - OurPact
My Love - Relationship Counter
AT&T Secure Family Companion®
GoWish - Your Digital Wishlist
linkit Q&A - by sendit
RAISE365
OurPact Jr.
T-Mobile FamilyMode
starmatch: chat with creators

 Private Data Verizon Family Companion collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics