—— Run into issues on Pet Parade? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close Background Apps: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. S... ⇲
Fix: 1. Check for In-App Purchase Options: Some apps offer a paid version or an in-app purchase to remove ads. Look in the app settings or the st... ⇲
Fix: 1. Plan Captions Ahead: Since editing is not possible, draft your captions in a notes app before posting. This way, you can ensure they are... ⇲
Fix: 1. Engage More: Participate in more activities within the app to unlock additional prizes. Sometimes, more engagement can lead to more optio... ⇲
Fix: 1. Create Variations: Edit the photo slightly (e.g., crop, apply filters) to create a new version that can be uploaded again. 2. Use Differe... ⇲
Fix: 1. Create Collages: Use a photo editing app to create a collage of your pets and then upload that single image. This allows you to showcase... ⇲
Fix: 1. Explore All Available Options: Check the app regularly for any updates or new gift card options that may be added. Sometimes, seasonal pr... ⇲
Fix: 1. Check Your Email: Ensure that the email address linked to your account is correct and check your spam/junk folder for any missed emails r... ⇲
Fix: 1. Check File Format: Ensure that the receipt image is in a supported format (like JPEG or PNG) and not too large. If it is, try resizing th... ⇲
Fix: 1. Keep Track of Expiration Dates: Maintain a personal log of when you earn tickets and their expiration dates to ensure you use them in tim... ⇲
Fix: 1. Encourage Fair Voting: If you have friends or followers, encourage them to vote fairly and share the importance of unbiased voting within... ⇲
Fix: 1. Diversify Your Entries: Try to enter different pets or variations in your submissions to increase the variety of face-offs you experience... ⇲
Fix: 1. Vary Your Submissions: If you have multiple pets, submit different ones to see if the algorithm starts to favor a wider range of pets. 2.... ⇲
Fix: 1. Use Clear Images: Ensure that the images you upload are clear and well-lit. Avoid blurry or dark photos, as these can hinder recognition.... ⇲
Fix: 1. Check Storage Space: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. If space... ⇲