fix problems on SFCU CU-Online [iphone]

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—— Run into issues on SFCU CU-Online? Get help pending when official support gets back to you!

SFCU CU-Online
Info:
company: SIDNEY FEDERAL CREDIT UNION
: http://www.sidneyfcu.org/About_Us/default.aspx
: www.sidneyfcu.org
Chat with our AI-based SFCU CU-Online Support
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UI issue

Poor layout and hard to find features

Fix: Take some time to familiarize yourself with the app's layout. Spend a few minutes exploring each section to understand where features are lo... ⇲

Card lock option not visible

Fix: If you cannot find the card lock option, try searching for it in the security settings of the app. It may be listed under 'Card Management'... ⇲

Only works in portrait mode

Fix: If the app only works in portrait mode, check your device's settings to ensure that screen rotation is enabled. Go to 'Settings' > 'Display... ⇲
 
Settings issue

Zelle setup confusing

Fix: To simplify the Zelle setup process, ensure that you have the correct email address or phone number linked to your Zelle account. Follow the... ⇲
 
Payments issue

Delayed transfer times

Fix: If you are experiencing delayed transfer times, check the app for any notifications regarding transfer processing times. Some transfers may... ⇲

Limited monthly transfer limits

Fix: To manage within the monthly transfer limits, plan your transfers in advance. If you know you will need to transfer larger amounts, consider... ⇲

Online payment setup for car loan difficult

Fix: To simplify the online payment setup for your car loan, ensure you have all necessary information at hand, such as your loan account number... ⇲

Online deposits limited to smaller amounts

Fix: To manage the limitation on online deposits, consider making multiple smaller deposits if you need to deposit a larger sum. This can help yo... ⇲
 
Bugs issue

SFCU CU-Online intermittently works

Fix: If the app is intermittently working, start by checking your internet connection. Ensure you have a stable Wi-Fi or cellular connection. You... ⇲
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 what users are saying
Good experience
97.4%

Neutral
2.1%

Bad experience
0.4%

~ from our NLP analysis of 9,067 combined software ratings.

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 Private Data SFCU CU-Online collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics