fix problems on Arizona State University [iphone]

—— Run into issues on Arizona State University? Get help pending when official support gets back to you!

Arizona State University

Info:

company: Arizona State University

: https://contact.asu.edu/

Chat with our AI-based Arizona State University Support

🛠️ Common Arizona State University Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Arizona State University does not open

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Arizona State University crashes on launch

Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are updates available for... ⇲

Inconsistent login experience

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Arizona State University app, and select 'Offload App'. This will cl... ⇲

Arizona State University requires frequent re-login

Fix: 1. Check app settings: Look for any settings related to session timeouts or login preferences and adjust them if possible. OR 2. Update t... ⇲

Requires constant password entry

Fix: 1. Enable 'Remember Me' option: If available, check the 'Remember Me' or 'Stay logged in' option during login to reduce the frequency of pas... ⇲

Arizona State University does not save login information

Fix: 1. Enable auto-fill: Go to Settings > Passwords on your iPhone and ensure that auto-fill is enabled for the Arizona State University app.... ⇲

Glitches issue

Frequent glitches and slow performance

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to ensure your device has enoug... ⇲

Customization issue

Menu options reset on custom home page

Fix: 1. Reconfigure your home page: After resetting, go to the settings within the app to customize your home page again. Save your settings to e... ⇲

Notifications issue

Lack of notifications for important updates

Fix: 1. Enable notifications: Go to Settings > Notifications > Arizona State University app and ensure that notifications are allowed. Adjust the... ⇲

UI issue

Inconsistent look and feel

Fix: 1. Update the app: Ensure you are using the latest version of the app, as updates often include UI improvements and bug fixes. OR 2. Rest... ⇲

Cannot view assignments

Fix: 1. Refresh the app: Pull down on the screen to refresh the content. This can help load any new assignments that may not have appeared initia... ⇲

Arizona State University does not support landscape or zooming capabilities

Fix: 1. Check device settings: Go to Settings > Display & Brightness and ensure that 'Display Zoom' is set to standard, as this can affect app fu... ⇲

Bugs issue

Error messages with no explanation

Fix: 1. Document the error: Take a screenshot of the error message and note when it occurs. This can help you identify patterns or specific actio... ⇲

Security issue

Dual verification errors

Fix: 1. Check your verification method: Ensure that the method you are using for dual verification (like SMS or email) is functioning properly an... ⇲

Features issue

Campus map feature is incomplete

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as map features may be improved in newer releases. OR 2. Use the w... ⇲

Compatibility issue

Links to web-app instead of providing native functionality

Fix: 1. Bookmark the web-app: If the app redirects you to the web version, bookmark it in your browser for easier access. OR 2. Check for app... ⇲

Limited functionality compared to web version

Fix: 1. Use the web version: For tasks that the app does not support, use the web version of the Arizona State University platform for full funct... ⇲

Loading issue