fix problems on Stationhead [iphone]

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—— Run into issues on Stationhead? Get help pending when official support gets back to you!

Stationhead
Info:
company: Stationhead, Inc
: https://s3.amazonaws.com/stationhead-static/support.html
: stationhead.com
Chat with our AI-based Stationhead Support
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Security issue

Ineffective reporting system for cyberbullying

Fix: Document any instances of cyberbullying by taking screenshots and noting the time and date. Use this information to report the issue through... ⇲
 
Glitches issue

Frequent app lockouts and glitches

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes and performance improvements. Go to the App Store,... ⇲
 
Bugs issue

Unfollowing of stations without user action

Fix: Check your account settings to see if there is an option to manage your followed stations. If you notice stations unfollowing automatically,... ⇲
 
UI issue

Interface not fully accessible for visually impaired users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver, which can help read out the interfac... ⇲

Unlabeled buttons complicate navigation

Fix: Try using the VoiceOver feature on your iPhone, which can help identify unlabeled buttons by reading them aloud. This can make navigation ea... ⇲
 
Network issue

Lag and connectivity issues during streaming

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or restarting your router to imp... ⇲
 
Updates issue

Removal of useful features in updates

Fix: Stay informed about updates by checking the app's update notes in the App Store. If a feature you relied on is removed, look for alternative... ⇲
 
Notifications issue

Delayed notifications for shows

Fix: Check your notification settings for the app. Go to Settings > Notifications > Stationhead and ensure that notifications are enabled and set... ⇲
 
Audio issue

Inconsistent audio playback

Fix: Ensure that your device's software is up to date. Go to Settings > General > Software Update to check for any available updates that may imp... ⇲
 
Settings issue

Difficulty in scheduling and saving information

Fix: Use a separate calendar app to manually track your schedules and important information related to the app. This can serve as a reliable back... ⇲
 
Permissions issue

Limited moderation tools for hosts

Fix: Hosts can create clear guidelines for their shows and communicate them to listeners to help manage behavior during live sessions. This can h... ⇲
 
Compatibility issue

Lack of integration with Tidal

Fix: Consider using a separate app for Tidal to manage your music library and playlists. You can switch between apps as needed to access your Tid... ⇲
 
Support issue

Inadequate support for content creators

Fix: Content creators can utilize social media platforms to promote their shows and engage with their audience, helping to build a following outs... ⇲
 
Payments issue

Issues with the 'buying parties' feature

Fix: If you encounter issues with the buying parties feature, try logging out and back into the app to refresh your session. This can sometimes r... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
96.7%

Neutral
1.8%

Bad experience
1.6%

~ from our NLP analysis of 22,660 combined software ratings.

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 Private Data Stationhead collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Stationhead+: $2.99 Stationhead+
  2. 100 coins: $1.99 for purchasing gifts
  3. 250 coins: $4.99 for purchasing gifts
  4. 550 coins: $9.99 for purchasing gifts
  5. 1150 coins: $19.99 for purchasing gifts
  6. 3000 coins: $49.99 for purchasing gifts
  7. 6250 coins: $99.99 for purchasing gifts