fix problems on Newji [iphone]

—— Run into issues on Newji? Get help pending when official support gets back to you!

Newji: make anything an emoji

Info:

company: Shapes and Stories LLC

: https://newji.app

: newji.app

Chat with our AI-based Newji Support

🛠️ Common Newji Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Newji does not allow deletion of generated emojis

Fix: To manage your generated emojis, check if there is an option in the app settings or emoji library to manage or clear your saved emojis. Look... ⇲

AI struggles with descriptive prompts

Fix: Try simplifying your prompts. Instead of using complex or lengthy descriptions, break them down into simpler, more direct phrases. For examp... ⇲

Customization issue

Limited access to existing emojis

Fix: Check if there is an option to import or sync existing emojis from your device or other apps. Some apps allow you to access your device's em... ⇲

UI issue

Text input is cut off

Fix: Ensure that you are using the latest version of the app. Check the App Store for any updates and install them, as updates often fix bugs rel... ⇲

Ads issue

Ads cause app to freeze

Fix: If ads are causing the app to freeze, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Newji, and select 'Offlo... ⇲

Credits for ads do not work

Fix: Try restarting the app after watching an ad to see if the credits are applied. Sometimes, the app needs a refresh to update your credit bala... ⇲

Bugs issue

Inconsistent generation results

Fix: To improve consistency, try using similar prompts for similar emojis. This can help the AI learn your preferences and generate more consiste... ⇲

AI produces inaccurate results

Fix: Provide more context in your prompts. Instead of vague descriptions, include specific details that can guide the AI in generating more accur... ⇲

Syncing issue

Newji does not sync across multiple devices

Fix: Check if you are logged into the same account on all devices. Ensure that you are using the same Apple ID or account credentials to access t... ⇲

Compatibility issue