fix problems on Burrn [iphone]

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—— Run into issues on Burrn? Get help pending when official support gets back to you!

Burrn - second phone number
Info:
company: AppKoncept 2
: http://burrn.app/help
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Ads issue

no ad free calling

Fix: Look for an option within the app settings to upgrade to an ad-free version. This may involve a one-time payment or subscription. If you can... ⇲
 
Messages issue

cannot receive voicemails

Fix: Check the app settings to ensure that voicemail is enabled. Sometimes, there may be a toggle or option that needs to be activated for voicem... ⇲
 
Account issue

limited calls and texts per day

Fix: Review the app's subscription plans to see if there is an option to upgrade for more calls and texts. If you frequently exceed the limits, c... ⇲

account deletion error

Fix: If you are trying to delete your account and encountering errors, ensure that you are following the correct procedure as outlined in the app... ⇲

suspended account without explanation

Fix: Check your email for any communication from the app regarding the suspension. Sometimes, accounts can be suspended due to violations of term... ⇲

expired number after purchase

Fix: Check the app's terms regarding the duration of phone numbers. If your number has expired, you may need to purchase a new number or renew yo... ⇲

no records of calls or texts

Fix: Check the app settings to see if there is an option to enable call and text logs. Sometimes, this feature may be turned off by default. OR... ⇲
 
Network issue

low server issues

Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists. Sometimes, ser... ⇲
 
Payments issue

charged before trial period

Fix: Review your subscription settings in the app or your iPhone settings to see if you can cancel the subscription and request a refund for the... ⇲

limited messages after payment

Fix: Check the app's subscription details to understand the limits on messages after payment. If you are not receiving the expected number of mes... ⇲

unauthorized card charge

Fix: Immediately check your subscription settings to see if you can cancel the subscription. Document the charge and contact your bank or credit... ⇲
 
Registration issue

cannot register phone number

Fix: Ensure that you are entering your phone number correctly, including the country code. If you are still having issues, try using a different... ⇲
 
Support issue

no response from support team

Fix: Check the app for any alternative support options, such as a live chat feature or community forums where you can ask questions. Sometimes, r... ⇲
 
UI issue

difficult to use

Fix: Take some time to explore the app's settings and features. Many apps have a tutorial or help section that can guide you through the main fun... ⇲
 
Bugs issue

Burrn expired in a week

Fix: Check the app's subscription settings to see if you are on a trial version that is set to expire. If so, consider upgrading to a full versio... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.2%

Bad experience
7.2%

Neutral
3.6%

~ from our NLP analysis of 5,453 combined software ratings.

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 Private Data Burrn collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Prime: $24.99 1 number for 1 month, recording and voicemail
  2. Prime Yearly: $149.99 Prime gives you a phone number for a year
  3. Prime Weekly: $12.99 1 number for 1 month, recording and voicemail
  4. Get 200 coins: $4.99 Get 200 coins
  5. Get 700 coins: $9.99 Get 700 coins
  6. Get 1000 coins: $13.99 Get 1000 coins
  7. Get 3000 coins: $39.99 Get 3000 coins
  8. Prime Half Yearly: $79.99 Half yearly subscription