fix problems on MyTime Scheduler [iphone]

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—— Run into issues on MyTime Scheduler ? Get help pending when official support gets back to you!

MyTime Scheduler for Merchants
Info:
company: Melian Labs Inc
: http://www.mytime.com
: www.mytime.com
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Crashes issue

MyTime Scheduler crashes frequently

Fix: Force close the app and restart your device. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps,... ⇲
 
Glitches issue

Glitchy and unreliable

Fix: Check for any available updates for the app and your iOS. Keeping both updated can resolve many glitches. Go to Settings > General > Softwar... ⇲
 
Slow issue

Slow response time

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up) and swipe away any unnecess... ⇲
 
Search issue

Difficulties with client search

Fix: Use specific keywords or filters when searching for clients. Ensure you are entering the correct information to narrow down the search resul... ⇲
 
Compatibility issue

Inability to access schedule on mobile

Fix: Ensure you are logged into the correct account. Sometimes users have multiple accounts and may be logged into the wrong one. Log out and log... ⇲

Problems with barcode scanning on iPad

Fix: Ensure your iPad's camera is clean and functioning properly. Test the camera with other apps to confirm it works. OR Try using a differen... ⇲
 
Settings issue

Issues with appointment adjustments

Fix: Try adjusting appointments through the web version of MyTime Scheduler if available. This can sometimes bypass app-specific issues. OR Cl... ⇲
 
UI issue

MyTime Scheduler minimizes functionality

Fix: Check for any app settings that may limit functionality. Go to the app settings and ensure all features are enabled as needed. OR Reinsta... ⇲

Limited mobile view of schedule

Fix: Check the app settings for any options to adjust the view. Some apps allow you to customize how information is displayed. OR Try using th... ⇲

Inconsistent client booking visibility

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to visibility issues. OR Check your account sett... ⇲
 
Updates issue

Frequent reconfiguration after updates

Fix: Document your settings before updating the app. After an update, you can quickly reconfigure by referring to your notes. OR Check the app... ⇲
 
Login issue

Inability to log in

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲

MyTime Scheduler signs users out frequently

Fix: Ensure that you are not using a VPN or any network settings that may cause session timeouts. Disable VPNs temporarily to test. OR Check f... ⇲
 
Messages issue

Client message feature barely functions

Fix: Try sending messages through the web version of MyTime Scheduler to see if the issue is app-specific. OR Check your internet connection.... ⇲
 
Loading issue

Loading screen takes too long

Fix: Clear the app's cache. Go to Settings > MyTime Scheduler > Storage and select 'Clear Cache' to improve loading times. OR Restart your dev... ⇲
 
Freezing issue

MyTime Scheduler freezes constantly

Fix: Force close the app and restart your device. This can help clear any temporary issues causing the freeze. OR Reinstall the app. Delete My... ⇲
 
Notifications issue

Constant pop-ups about notifications

Fix: Adjust notification settings in the app. Go to Settings > MyTime Scheduler and modify notification preferences to reduce pop-ups. OR Turn... ⇲
 
Performance issue

Overall poor performance

Fix: Free up storage on your device. Go to Settings > General > iPhone Storage and delete unnecessary apps or files to improve performance. OR... ⇲
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 what users are saying
Bad experience
53.1%

Good experience
41.2%

Neutral
5.6%

~ from our NLP analysis of 177 combined software ratings.

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 Private Data MyTime Scheduler collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics