fix problems on Schlotzsky's Rewards Program [iphone]

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—— Run into issues on Schlotzsky's Rewards Program? Get help pending when official support gets back to you!

Schlotzsky's Rewards Program
Info:
company: Schlotzsky's
: https://www.schlotzskys.com/
: schlotzskys.com
Chat with our AI-based Schlotzsky's Rewards Program Support
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UI issue

Cart icon missing on app screen

Fix: 1. Check if the app is updated to the latest version. Go to the App Store and update if necessary. 2. Restart the app by closing it complete... ⇲

Schlotzsky's Rewards Program is not user-friendly

Fix: 1. Familiarize yourself with the app layout by exploring all sections. 2. Look for tutorials or help sections within the app that may guide... ⇲

Confusing interface for BOGO offers

Fix: 1. Familiarize yourself with the app layout by exploring the BOGO section thoroughly. 2. Look for any help or FAQ sections within the app th... ⇲
 
Syncing issue

Schlotzsky's Rewards Program does not reflect current store inventory

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Refresh the app by pulling down on the sc... ⇲

Schlotzsky's Rewards Program does not save cart items

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart the app and try adding items to t... ⇲
 
Customization issue

Cannot edit orders after adding items

Fix: 1. Check if the app is updated to the latest version. Go to the App Store and update if necessary. 2. Try removing items from your cart and... ⇲

No option to add notes for orders

Fix: 1. Check if the app is updated to the latest version. Go to the App Store and update if necessary. 2. Look for any 'Special Instructions' or... ⇲
 
Settings issue

Rewards expire too quickly

Fix: 1. Regularly check your rewards status in the app to keep track of expiration dates. 2. Set reminders on your phone to use rewards before th... ⇲

No birthday freebies available

Fix: 1. Check if you have registered your birthday in the app settings. Go to your profile and ensure your birthday is entered correctly. 2. Look... ⇲
 
Bugs issue

Difficulties in placing online orders

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart the app and try placing the order... ⇲

Issues with coupon redemption

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Check the terms and conditions of the cou... ⇲
 
Permissions issue

Requires GPS location data to redeem rewards

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure Schlotzsky's Rewards P... ⇲
 
Messages issue

Inability to chat with delivery driver

Fix: 1. Check if the app is updated to the latest version. Go to the App Store and check for updates. 2. Look for a 'Contact Driver' or 'Chat' op... ⇲
 
Account issue

Schlotzsky's Rewards Program does not allow password reset

Fix: 1. Ensure you are using the correct email associated with your account. Go to the login screen and select 'Forgot Password?' to initiate a r... ⇲
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 what users are saying
Good experience
95.7%

Bad experience
2.2%

Neutral
2.0%

~ from our NLP analysis of 43,313 combined software ratings.

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 Private Data Schlotzsky's Rewards Program collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics