—— Run into issues on Northern Communities CU? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you feel the new app is unnecessary, consider providing feedback through the app's feedback feature or through the app store review secti... ⇲
Fix: To quickly access your account information, consider using the account summary feature if available. This may not be a 'quick view' but can... ⇲
Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear pictures of the check, ensuring good lighting,... ⇲
Fix: If you encounter errors, try clearing the app's cache. You can do this by going to your iPhone's settings, finding the app, and selecting 'C... ⇲
Fix: Familiarize yourself with the app's layout and features. Sometimes, learning shortcuts or specific paths can reduce the number of clicks nee... ⇲
Fix: If you encounter blank screens, try logging out and then logging back in. If that doesn't work, force close the app by swiping it away in th... ⇲
Fix: Ensure that you have the latest version of the app installed. If the bill pay feature is still not functional, try logging into your account... ⇲
Fix: Check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to cellular data or vice versa to see if that r... ⇲
Fix: Check the app's status on social media or community forums to see if other users are experiencing similar issues. This can help determine if... ⇲
Fix: Go to Settings > Face ID & Passcode and ensure that the app is enabled for Face ID. If it is already enabled, try toggling it off and then b... ⇲