fix problems on AKASO GO [iphone]

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—— Run into issues on AKASO GO? Get help pending when official support gets back to you!

AKASO GO
Info:
company: Proexpress Distributor LLC
: https://www.akaso.net/
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Network issue

Inconsistent Wi-Fi connection

Fix: 1. Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular... ⇲

Frequent disconnections during use

Fix: 1. Ensure Strong Wi-Fi Signal: Move closer to the router or eliminate obstructions to improve the Wi-Fi signal. 2. Restart Both Devices: Res... ⇲
 
Camera issue

Limited camera control features

Fix: 1. Explore App Settings: Open the AKASO GO app and navigate to settings to see if there are any options to enable additional features or con... ⇲

Difficult to connect to camera

Fix: 1. Ensure Bluetooth is On: Go to Settings > Bluetooth and make sure it is enabled. Try reconnecting the camera. 2. Restart Both Devices: Tur... ⇲

AKASO GO fails to recognize connected camera

Fix: 1. Check Connections: Ensure that the camera is properly connected via Wi-Fi or Bluetooth. Disconnect and reconnect if necessary. 2. Restart... ⇲
 
UI issue

Poor user interface

Fix: 1. Familiarize Yourself with the App: Spend some time exploring the app to understand its layout and features better. Look for tutorials or... ⇲
 
Bugs issue

Bugs during video transfer

Fix: 1. Ensure App is Updated: Check for updates in the App Store and install the latest version of AKASO GO. 2. Restart the Transfer: Cancel the... ⇲
 
Permissions issue

Invasive permissions required

Fix: 1. Review Permissions: Go to Settings > Privacy and check what permissions AKASO GO is requesting. Disable any that seem unnecessary for the... ⇲
 
Customization issue

Social features are unnecessary

Fix: 1. Disable Notifications: Go to Settings > Notifications > AKASO GO and turn off notifications for social features. 2. Ignore Social Feature... ⇲
 
Video issue

Live preview does not work

Fix: 1. Check Camera Connection: Ensure that your camera is properly connected to the app. Disconnect and reconnect if necessary. 2. Restart the... ⇲
 
Support issue

Poor customer support

Fix: 1. Utilize Online Resources: Check the AKASO website for FAQs, user manuals, and troubleshooting guides that may help resolve your issues. 2... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Check Compatibility: Ensure that your iPhone model is compatible with the AKASO GO app. Refer to the app's specifications in the App Stor... ⇲

Lack of native tablet support

Fix: 1. Use Compatibility Mode: If using an iPad, try running the app in compatibility mode or zooming in to make it more usable. 2. Use an iPhon... ⇲
 
Installation issue

Complicated setup process

Fix: 1. Follow Step-by-Step Guides: Look for setup guides or video tutorials online that can walk you through the process. 2. Take Your Time: Go... ⇲
 
Audio issue

Audio corruption during video playback

Fix: 1. Check File Format: Ensure that the video file format is supported by the app. Convert the video to a compatible format if necessary. 2. R... ⇲
 
Privacy issue

Inappropriate content exposure

Fix: 1. Adjust Content Settings: Check the app's settings for any content filters or parental controls that can be enabled. 2. Report Inappropria... ⇲
 
Battery issue

Camera battery drains quickly during use

Fix: 1. Lower Camera Settings: Reduce the resolution or frame rate settings on your camera to conserve battery life. 2. Turn Off Unused Features:... ⇲
 
Downloads issue

AKASO GO does not support 4K video downloads

Fix: 1. Check App Settings: Look for any settings that may allow you to enable 4K downloads if available. 2. Use Alternative Software: Consider u... ⇲
 
Freezing issue

Unresponsive app after initial connection

Fix: 1. Force Close the App: Double-tap the home button and swipe up on the AKASO GO app to close it. Reopen the app to see if it responds. 2. Re... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
15.7%

Neutral
4.0%

~ from our NLP analysis of 2,839 combined software ratings.

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 Private Data AKASO GO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics
    • Other Data