fix problems on Ajaib [iphone]

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—— Run into issues on Ajaib? Get help pending when official support gets back to you!

Ajaib: Saham, Bond & Reksadana
Info:
company: Ajaib Technologies Corporation
: https://ajaib.co.id/pusat-bantuan/
: ajaib.co.id
Chat with our AI-based Ajaib Support
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Security issue

Not safe for trading

Fix: Review the app's security settings. Ensure that you have enabled two-factor authentication (2FA) if available. This adds an extra layer of s... ⇲
 
Payments issue

Difficult to withdraw money

Fix: Check the withdrawal process in the app's help section. Ensure you are following the correct steps and that your account is verified. Someti... ⇲

Transaction fee calculation unclear

Fix: Review the app's fee structure in the help section or user agreement. This should provide clarity on how transaction fees are calculated.... ⇲
 
Slow issue

Lagging

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲
 
Bugs issue

Cannot sell and buy

Fix: Ensure that your account is fully verified and that you have sufficient funds or assets to make the transaction. Check the app for any alert... ⇲

Frequent errors during transactions

Fix: Before making a transaction, ensure that all your account details are correct and that you have a stable internet connection. Double-check t... ⇲

Issues with order execution

Fix: Ensure that you are placing orders during market hours. Orders placed outside of these hours may not execute until the market reopens. OR... ⇲
 
Notifications issue

Notifications not functioning

Fix: Check your iPhone's notification settings. Go to Settings > Notifications > Ajaib and ensure that notifications are enabled. Also, check if... ⇲

Spam notifications

Fix: Adjust your notification preferences within the app to limit the types of notifications you receive. Go to Settings > Notifications > Ajaib... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the app's FAQ section or help center for immediate answers to common questions. This can often provide quicker solutions than waitin... ⇲
 
Account issue

Inability to access portfolio

Fix: Ensure that you are logged into the correct account. Sometimes, users may have multiple accounts and may be logged into the wrong one. OR... ⇲

Inability to redeem HMETD

Fix: Ensure that you meet all eligibility requirements for redeeming HMETD. Check the app's help section for specific criteria. OR If you are... ⇲
 
Settings issue

Lack of detailed profit/loss reporting

Fix: Check if there is a reporting feature within the app that allows you to view detailed performance metrics. This may be located in the portfo... ⇲
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 what users are saying
Good experience
60.9%

Bad experience
34.4%

Neutral
4.7%

~ from our NLP analysis of 64 combined software ratings.

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 Private Data Ajaib collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers