fix problems on Frontier Utilities [iphone]

—— Run into issues on Frontier Utilities? Get help pending when official support gets back to you!

Frontier Utilities

Info:

company: Frontier Utilities

: http://www.frontierutilities.com

: www.frontierutilities.com

Chat with our AI-based Frontier Utilities Support

🛠️ Common Frontier Utilities Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frontier Utilities crashes upon login

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Face ID causes app to close

Fix: 1. Disable Face ID for the app: Go to Settings > Face ID & Passcode. Under 'Use Face ID For', toggle off the Frontier Utilities app. This wi... ⇲

Account issue

Unable to reset password

Fix: 1. Use the 'Forgot Password?' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email.... ⇲

Inability to access account information

Fix: 1. Log out and log back in: Sometimes, simply logging out of your account and logging back in can resolve access issues. OR 2. Clear app... ⇲

Payments issue

Payment processing issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

No option for electronic funds payment

Fix: 1. Check payment options: Go to the payment section in the app and look for any settings related to payment methods. Ensure that electronic... ⇲

Frontier Utilities does not save payment methods

Fix: 1. Re-enter payment information: Go to the payment settings and re-enter your payment method. Ensure that you save the changes before exitin... ⇲

Delayed email receipts for payments

Fix: 1. Check spam/junk folder: Sometimes, email receipts can end up in the spam or junk folder. Make sure to check there. OR 2. Verify email... ⇲

Inconsistent billing information

Fix: 1. Review billing history: Go to the billing section in the app and review your billing history for any discrepancies. Take note of any inco... ⇲

Frontier Utilities does not allow prepayment options

Fix: 1. Check payment settings: Go to the payment section in the app and look for any settings related to prepayment options. Ensure that you hav... ⇲

Updates issue

Frontier Utilities prompts for update despite being updated

Fix: 1. Restart the app: Close the app completely and reopen it to see if the prompt disappears. OR 2. Reinstall the app: Delete the app and r... ⇲

Endless loop of update prompts

Fix: 1. Restart the app: Close the app completely and reopen it to see if the prompt disappears. OR 2. Reinstall the app: Delete the app and r... ⇲

Limited functionality after update

Fix: 1. Restart the app: Close the app completely and reopen it to see if the functionality returns. OR 2. Reinstall the app: Delete the app a... ⇲

Glitches issue

AutoPay setup glitches

Fix: 1. Remove and re-add AutoPay: Go to the AutoPay settings in the app, disable it, and then re-enable it. Make sure to follow all prompts care... ⇲

UI issue

Frustrating user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. This can help reduce frustrat... ⇲

Support issue

Poor customer service response time

Fix: 1. Use in-app support: If available, use the in-app support feature to submit your queries or issues. This may provide quicker responses tha... ⇲