fix problems on Explore Guangzhou [iphone]

—— Run into issues on Explore Guangzhou? Get help pending when official support gets back to you!

Explore Guangzhou

Info:

company: ExploreMetro

: https://feedback.exploremetro.com/

: www.exploremetro.com

Chat with our AI-based Explore Guangzhou Support

🛠️ Common Explore Guangzhou Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Explore Guangzhou is outdated

Fix: Check for updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Explore Guangzh... ⇲

Needs integration with Apple or Google Maps

Fix: You can manually copy the location from Explore Guangzhou and paste it into Apple Maps or Google Maps. To do this, tap and hold on the locat... ⇲

UI issue

User comments are mostly in Chinese

Fix: Use a translation app like Google Translate. You can take a screenshot of the comments and use the app to translate the text. Alternatively,... ⇲

Old interface was more convenient

Fix: Familiarize yourself with the new interface by exploring all its features. Sometimes, the layout may seem confusing at first, but with usage... ⇲

Compatibility issue

Does not work properly on iPhone 6 Plus

Fix: Ensure your iPhone 6 Plus is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates... ⇲

Bugs issue

Bug with map display

Fix: Clear the app's cache if the option is available in the app settings. This can help resolve display issues. If not, try restarting the app o... ⇲

Customization issue

Lacks feature to find closest stop and walking directions

Fix: Use a separate transit app that provides real-time information on public transport stops and walking directions. Apps like Citymapper or Tra... ⇲