fix problems on Invitation Homes Maintenance [iphone]

—— Run into issues on Invitation Homes Maintenance? Get help pending when official support gets back to you!

Invitation Homes Maintenance

Info:

company: SMS Assist, LLC.

: http://www.smsassist.com

Chat with our AI-based Invitation Homes Maintenance Support

🛠️ Common Invitation Homes Maintenance Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Invitation Homes Maintenance freezes after a few clicks

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

Cannot open a case due to spinning progress bar

Fix: 1. Force close the app and reopen it. 2. Ensure you have a stable internet connection; switch between Wi-Fi and cellular data to see if that... ⇲

Randomly logs users out

Fix: 1. Check your internet connection; a weak connection can cause the app to log you out. 2. Ensure that your iPhone's software is up to date b... ⇲

Password reset required every login

Fix: 1. Ensure that you are not using a VPN or any security settings that may interfere with the app's ability to remember your login. 2. Check i... ⇲

Account issue

Account mismatch error when logging in

Fix: 1. Double-check your login credentials for typos. 2. If you have forgotten your password, use the 'Forgot Password' feature to reset it. 3.... ⇲

Customization issue

No categories for issues

Fix: 1. If the app allows, try to submit your issue under a general category or use the comments section to describe your problem. 2. Check for a... ⇲

Bugs issue

Calendar shows the wrong month

Fix: 1. Check your iPhone's date and time settings by going to Settings > General > Date & Time. Ensure 'Set Automatically' is enabled. 2. Restar... ⇲

UI issue

Cannot deselect wrong date

Fix: 1. Try tapping on the date again to see if it deselects. 2. If that doesn't work, close the app and reopen it to reset the selection. OR... ⇲

Slow issue

Slow response time for maintenance requests

Fix: 1. Document your requests and follow up through the app or via email to ensure they are being processed. 2. Check if there are any updates o... ⇲

Support issue

Lack of follow-up calls on work orders

Fix: 1. Use the app to check the status of your work orders regularly. 2. If you have not received a follow-up, consider reaching out through the... ⇲

Uploads issue

Inability to add pictures or comments to work orders

Fix: 1. Check if the app has been updated to include this feature; if not, consider submitting your request without images or comments for now. 2... ⇲

Crashes issue

Invitation Homes Maintenance crashes during use

Fix: 1. Ensure your iPhone's software is up to date by going to Settings > General > Software Update. 2. Close other apps running in the backgrou... ⇲

Notifications issue

No alerts for scheduled maintenance visits

Fix: 1. Check your notification settings for the app by going to Settings > Notifications and ensuring that notifications are enabled for the Inv... ⇲