fix problems on An Otter RSS Reader [iphone]

—— Run into issues on An Otter RSS Reader? Get help pending when official support gets back to you!

An Otter RSS Reader

Info:

company: Josh Holtz

: anotterrss.com

Chat with our AI-based An Otter RSS Reader Support

🛠️ Common An Otter RSS Reader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Background app refresh not working

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Otter RSS Reader'. 3. Ensure that 'Background App Refresh' is enabled. 4. If it... ⇲

Pull-to-refresh breaks with too many feeds

Fix: 1. Try reducing the number of feeds you have in the app. Go to the feed list and remove any that you do not actively read. 2. Restart the ap... ⇲

UI issue

Share sheet button non-functional

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Restart the Otter RSS Reader... ⇲

No share shortcut for long press

Fix: 1. Check the app settings to see if there is an option to enable share shortcuts. 2. If not available, try using the standard share button w... ⇲

Debug area may confuse users

Fix: 1. Familiarize yourself with the debug area by reading any available documentation or help sections within the app. 2. Avoid making changes... ⇲

Payments issue

Restoring purchases fails

Fix: 1. Ensure you are logged into the correct Apple ID that made the purchase. Go to Settings > [Your Name] to check. 2. In the Otter RSS Reader... ⇲

Bugs issue

Feeds disappear after closing app

Fix: 1. Check if the app is allowed to run in the background. Go to Settings > Otter RSS Reader and ensure 'Background App Refresh' is enabled. 2... ⇲

Articles show up duplicated

Fix: 1. Check if you have subscribed to the same feed multiple times. Go to your feed list and remove any duplicates. 2. Restart the app to see i... ⇲

Marked articles reappear as unread

Fix: 1. Ensure that you are properly marking articles as read. Tap on the article and select 'Mark as Read' to confirm. 2. Restart the app to see... ⇲

Syncing issue

Inconsistent feed subscription from Safari

Fix: 1. Ensure that you are using the latest version of Safari. Update your iPhone if necessary. 2. When subscribing to feeds, make sure you are... ⇲

Feeds not updating after import

Fix: 1. After importing feeds, manually refresh the feed list by pulling down on the feed list screen. 2. Check your internet connection to ensur... ⇲

Downloads issue

Lack of offline article download

Fix: 1. Check the app settings to see if there is an option to enable offline reading or downloads. 2. If available, enable this feature and down... ⇲

Customization issue

Limited customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. If customization is limited, consider provid... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.5%

Bad experience

11.2%

Neutral

4.3%

~ from our NLP analysis of 187 combined software ratings.