—— Run into issues on Slice? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering your phone number in the correct format. For example, if your country code is +1, make sure to include it and r... ⇲
Fix: Try reaching out to customer support during off-peak hours, such as early mornings or late evenings, when wait times may be shorter. Additio... ⇲
Fix: Ensure you have a stable internet connection if you are using VoIP services. If you are on a mobile network, try switching to Wi-Fi or vice... ⇲
Fix: Check the app for any user forums or community support sections where you can ask questions and get advice from other users who may have exp... ⇲
Fix: Review the new policies in detail to understand how they affect your usage. If you disagree with certain policies, consider adjusting your u... ⇲
Fix: If you receive threatening emails, document them and avoid responding directly. Instead, escalate the issue by sending a formal complaint th... ⇲
Fix: If you are on a waitlist, consider reaching out to customer support to inquire about your status and express your interest in expedited acce... ⇲
Fix: Keep a record of all your communications with customer service, including dates and times. This can help you follow up more effectively and... ⇲
Fix: Check your transaction history within the app to identify any discrepancies. If you find duplicate charges, take screenshots and document th... ⇲
Fix: Check if your payment method is supported by the app. If it is not working, try using a different payment method or card that is accepted by... ⇲
Fix: Double-check the phone number format and ensure it matches the required format for your country. If necessary, consult the app's help sectio... ⇲
Fix: Check your phone settings to ensure that you are able to receive SMS messages. Sometimes, settings may block certain messages or numbers.... ⇲