fix problems on KBZ MBanking [iphone]

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—— Run into issues on KBZ MBanking? Get help pending when official support gets back to you!

KBZ mBanking
Info:
company: Kanbawza Bank Limited
: https://www.kbzbank.com
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Login issue

session timeout issues

Fix: Adjust your usage habits by logging out of the app when not in use, and try to complete transactions more quickly to avoid timeouts. If the... ⇲

Face ID login not working

Fix: Ensure that Face ID is enabled for the app in your iPhone settings. Go to Settings > Face ID & Passcode > Other Apps, and make sure the togg... ⇲
 
Settings issue

inactivity timer not adjustable

Fix: If the app does not allow you to adjust the inactivity timer, consider using the app more actively to avoid timeouts. Regularly interact wit... ⇲
 
Security issue

weak password requirements

Fix: Create a stronger password by combining uppercase letters, lowercase letters, numbers, and special characters. Avoid using easily guessable... ⇲
 
Notifications issue

inconsistent OTP delivery

Fix: Check your mobile network signal strength. If the signal is weak, try moving to an area with better reception. You can also try restarting y... ⇲

no notification for hidden features

Fix: Regularly check the app's update notes or blog for announcements about new features. This can help you stay informed about any hidden functi... ⇲
 
Updates issue

lack of transaction history updates

Fix: Refresh the transaction history page by pulling down on the screen to update it. If the issue persists, try logging out and back into the ap... ⇲

missing features after updates

Fix: Check the app's update notes in the App Store to see if the features have been moved or renamed. Sometimes, features are relocated within th... ⇲
 
Ads issue

ads redirecting to Safari

Fix: Check the app settings for any options to disable ads or in-app browsing. If there are no such options, consider using an ad blocker on your... ⇲
 
Account issue

freezing accounts without reason

Fix: If your account is frozen, try logging into the app to see if there are any notifications or messages explaining the situation. Follow any i... ⇲
 
Privacy issue

sharing customer data with military

Fix: Review the app's privacy policy to understand what data is collected and how it is used. If you are uncomfortable with the data sharing prac... ⇲

unethical practices

Fix: Stay informed about the app's practices by following news and updates related to the app. If you notice any unethical practices, consider sh... ⇲

lack of privacy and security

Fix: Review the app's security settings and enable any available features such as two-factor authentication to enhance your account's security.... ⇲
 
Payments issue

difficulties in fast transfer option

Fix: Ensure that you are following the correct steps for the fast transfer option as outlined in the app's help section. Sometimes, a simple over... ⇲
 
UI issue

poor app interface

Fix: Familiarize yourself with the app's layout and features by exploring it thoroughly. Sometimes, a poor interface can be navigated more easily... ⇲
 
Compatibility issue

no support for cheque withdrawal via app

Fix: If cheque withdrawal is not supported, consider using traditional banking methods such as visiting a branch or using an ATM for cheque depos... ⇲
 
Crashes issue

frequent app crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for KBZ mBanking, and... ⇲
 
Freezing issue

unresponsive app during transactions

Fix: Before starting a transaction, ensure that your internet connection is stable. If possible, switch to a Wi-Fi connection for better reliabil... ⇲
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 what users are saying
Bad experience
78.0%

Good experience
19.0%

Neutral
3.1%

~ from our NLP analysis of 3,924 combined software ratings.

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 Private Data KBZ mBanking collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Identifiers
    • Diagnostics