fix problems on Christie's [iphone]

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—— Run into issues on Christie's? Get help pending when official support gets back to you!

Christie's
Info:
company: Christie's Inc.
: http://www.christies.com/about-us/help/
: www.christies.com
Chat with our AI-based Christie's Support
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UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure. Look for a tutorial or help section... ⇲

Overly complex user interface

Fix: 1. Explore the app: Spend time navigating through the app to become familiar with its features. 2. Look for tutorials: Check if the app has... ⇲

Inability to view past auctions

Fix: 1. Check app settings: Look for a section in the app that may allow you to view past auctions. 2. Update the app: Ensure you are using the l... ⇲
 
Login issue

Requires constant login

Fix: 1. Enable 'Remember Me' option: If the app has a 'Remember Me' feature on the login screen, make sure to check it before logging in. 2. Upda... ⇲

Technical issues with login

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. 2. Check for app updat... ⇲
 
Search issue

Missing search function

Fix: 1. Update the app: Check for updates in the App Store, as the search function may have been added in a newer version. 2. Use alternative met... ⇲
 
Loading issue

Error messages when loading items

Fix: 1. Check your internet connection: Ensure you have a stable connection. If the connection is weak, try switching to a different network. 2.... ⇲

Inconsistent data loading

Fix: 1. Refresh the app: Pull down on the screen to refresh the content. 2. Check for updates: Ensure you are using the latest version of the app... ⇲
 
Freezing issue

Christie's is often unresponsive

Fix: 1. Close background apps: Free up memory by closing other apps running in the background. 2. Restart the app: Force close the app and reopen... ⇲
 
Screen issue

Limited browsing screen space

Fix: 1. Rotate your device: If the app supports landscape mode, try rotating your device for a wider view. 2. Zoom out: If the app allows, pinch... ⇲
 
Uploads issue

Problems with uploading items for valuation

Fix: 1. Check file size and format: Ensure that the images or documents you are trying to upload meet the app's requirements. 2. Restart the app:... ⇲
 
Network issue

Christie's says it's offline when it's not

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. 2. Restart the app: Close the app completely and reop... ⇲
 
Customization issue

Lack of filter and sort functions

Fix: 1. Use search terms: If filters are not available, try using specific search terms to narrow down results. 2. Update the app: Check for upda... ⇲
 
Support issue

Inadequate technical support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. 2. Search online: Look for use... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Christie's, and select 'Offload App' to clear any corrupted data. 2. Res... ⇲
 
Updates issue

Old app was more functional

Fix: 1. Explore settings: Check if there are settings in the new app that can replicate the functionality you miss from the old version. 2. Provi... ⇲
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 what users are saying
Bad experience
66.7%

Good experience
28.9%

Neutral
4.4%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Christie's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
    • Diagnostics