fix problems on Sounter [iphone]

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—— Run into issues on Sounter? Get help pending when official support gets back to you!

Sounter: Fun Language Learning
Info:
company: David Galarza
: https://sounter.com/contact
: sounter.com
Chat with our AI-based Sounter Support
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Registration issue

Enrollment issues for courses

Fix: 1. Check your internet connection: Ensure you have a stable internet connection as enrollment may fail due to connectivity issues. 2. Restar... ⇲
 
Payments issue

Automatic charges without consent

Fix: 1. Review your subscription settings: Go to your iPhone settings, tap on your Apple ID at the top, select 'Subscriptions', and check your So... ⇲

Subscription cancellation issues

Fix: 1. Go to your iPhone settings: Tap on your Apple ID, select 'Subscriptions', find Sounter, and follow the prompts to cancel. 2. Confirm canc... ⇲
 
Support issue

Contact support button not functional

Fix: 1. Use alternative contact methods: If the support button is not working, check the app’s website for a contact email or phone number. 2. So... ⇲
 
Ads issue

Ads after every lesson

Fix: 1. Check for an ad-free subscription: Look into whether Sounter offers an ad-free version or subscription option. If available, consider upg... ⇲
 
Bugs issue

Inaccurate accents

Fix: 1. Use additional resources: Supplement your learning with other language resources that provide accurate pronunciation, such as YouTube vid... ⇲

Grammar issues in tests

Fix: 1. Provide feedback: Use the app’s feedback option (if available) to report specific grammar issues you encounter. 2. Cross-reference with g... ⇲
 
Notifications issue

Lack of notification for trial expiration

Fix: 1. Set a personal reminder: Use your phone’s calendar or reminder app to set a notification a few days before the trial expiration date. 2.... ⇲
 
Account issue

Re-subscription request after device change

Fix: 1. Sign in with the same Apple ID: Ensure you are using the same Apple ID on your new device that you used for the original subscription. 2.... ⇲
 
Audio issue

Pronunciation guidance missing

Fix: 1. Use pronunciation apps: Download apps like Forvo or Google Translate that provide audio pronunciations for words and phrases. 2. Practice... ⇲
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 what users are saying
Good experience
97.8%

Bad experience
1.1%

Neutral
1.1%

~ from our NLP analysis of 1,368 combined software ratings.

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 Private Data Sounter collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Annual Subscription: $39.99 Sounter premium annual subscription
  2. Annual Subscription: $23.99 Sounter premium annual subscription
  3. Monthly: $3.49 Sounter premium monthly subscription
  4. Sounter Premium Welcome Offer: $19.99 The best price we offer
  5. Monthly: $11.99 Sounter premium monthly subscription
  6. Biannual: $14.99 Sounter premium biannual subscription
  7. Sounter Premium: $24.99 Unlock all content and features
  8. Annual Subscription: $44.99 Sounter premium annual subscription
  9. Biannual: $34.99 Sounter premium biannual subscription
  10. Annual Subscription: $59.99 Sounter premium annual subscription