fix problems on First Tech Federal CU [iphone]

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First Tech Federal CU
Info:
company: First Technology Federal Credit Union
: http://www.firsttechfed.com/contact
: www.firsttechfed.com
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Notifications issue

Snapshot screen shows false notifications

Fix: Try refreshing the app by pulling down on the Snapshot screen. This can help clear any cached notifications that are incorrect. OR If the... ⇲
 
Camera issue

Check deposit feature struggles to focus

Fix: Ensure you are in a well-lit area when taking pictures of your checks. Good lighting can help the app focus better on the check. OR If fo... ⇲
 
Network issue

Inconsistent server connection errors

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try restarting your rou... ⇲
 
Login issue

First Tech Federal CU hangs during login attempts

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will free up space and m... ⇲
 
Loading issue

First Tech Federal CU times out randomly

Fix: Check your internet connection stability. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the timeout issue pers... ⇲
 
Payments issue

Zelle feature not functioning

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the feature... ⇲
 
Screen issue

Bill pay option loads blank screen

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This can help resolve loading... ⇲
 
UI issue

Default payment date field incorrect

Fix: Manually adjust the payment date each time you make a payment. This can be done in the payment settings before confirming the transaction.... ⇲

Inability to view canceled checks

Fix: Check if there is an option in the app settings to enable viewing of canceled checks. Sometimes this feature is hidden in the settings menu.... ⇲

No landscape mode for iPad

Fix: While the app may not support landscape mode, you can try rotating your iPad to see if it automatically adjusts. If not, consider using the... ⇲

Limited transaction history visibility

Fix: Check if there are filters applied to your transaction history. Look for any options to adjust the date range or transaction types to see mo... ⇲
 
Crashes issue

First Tech Federal CU crashes frequently

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. OR If the app continues... ⇲
 
Slow issue

Slower performance than previous version

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This can help improve perform... ⇲
 
Support issue

No direct feedback option for developers

Fix: Use the app's help or support section to find any available contact methods, such as email or a support form, to provide feedback. OR Con... ⇲
 
Features issue

Missing virtual card information feature

Fix: Check if there are any settings within the app that need to be enabled to view virtual card information. Sometimes this feature is hidden in... ⇲
 
Settings issue

Inconsistent save device feature

Fix: Ensure that you are logged into the same account on all devices. This can help maintain consistency in saved devices. OR If the issue per... ⇲
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 what users are saying
Good experience
95.7%

Neutral
2.4%

Bad experience
1.9%

~ from our NLP analysis of 36,211 combined software ratings.

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 Private Data First Tech Federal CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics